Customer Service {Voice- Int'l Process} Full-Time
2 months ago
Respond to customer queries in a timely and accurate way, via phone calls
Handle Customers on chat/email in professional manner
Identify customer needs and help customers use specific features
Update internal databases with information
Inform customers about new features and functionalities
Gather customer feedback and share with our Product, Sales and Marketing teams
Assist in training junior Customer Support Representatives
Others:
Rotational Shifts
HSC/ GRAD Freshers
Other Details
Keywords : . Industry : Internet/Ecommerce
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