TPA Executive

1 month ago


navi mumbai, India Watch your health india pvt. ltd. Full time

Watchyourhealth.com is an insurtech company that provides health insurance services.

The Role

Job profile: CRM helpdesk.



Job Description

  • CRM implants for claim support at client location
  • Resolve customer queries on policy coverage and health claim processes
  • Facilitate to drive claims app for submission and tracking of claims by employees
  • Respond to employee calls and emails as a direct SPOC allocated to specific corporates
  • Collect and dispatch claim documents as per corporate requirement
  • Coordinate with internal claims units at IL to ensure seamless cashless and priority processing.
  • Stay up-to-date with health insurance regulations and policies to ensure accurate information and adherence to industry standards.

Ideal Profile

  • You have at least 1 year experience within a CRM Manager role, ideally within the Hospital / Health Care / Healthtech and Insurance industry.1 to 2 years of experience in Health Insurance Industry.
  • Candidates have to travel 2-3 times in a week from 1 branch to another to solve customer queries.
  • Good English communication is compulsory
  • Qualification: Graduation.
  • You have working knowledge of TPA, CRM, Claim process, Medical claims and Claim executive
  • You are a strong networker & relationship builder
  • You are adaptable and thrive in changing environments
  • You pay strong attention to detail and deliver work that is of a high standard

What's on Offer?

  • Opportunity within a company with a solid track record of performance
  • Attractive Salary & Benefits
  • Flexible working options

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