Zoho CRM Developer

Zoho CRM Developer & Automation Specialist:Location: Bangalore (On-site/Hybrid)Function: Growth Operations (CRM, Automation & Email)Experience: 4–5 years (Zoho ecosystem preferred)Employment Type: Full-timeAbout the RoleDigiMak Agency is scaling rapidly and seeking a high-ownership Zoho CRM Developer & Automation Specialist to architect, automate, and optimize our revenue stack. You’ll own CRM design, integrations, data integrity, and email automation that power operations and lead generation across different channels.Key Responsibilities:A) CRM Management (Zoho One Ecosystem)- Own core Zoho One apps—CRM, Campaigns, Books, Creator, Analytics (plus Flow/Desk as needed).- Design custom modules, fields, Blueprints, validation rules, webforms, and assignment rules.- Build end-to-end commercial workflows: Leads → Deals → Quotes → Sales Orders → Invoices → Payments (Books).- Implement billing & invoicing automations; reconcile data with finance and delivery teams.- Maintain CRM hygiene: dedupe, enrichment, GDPR-compliant consent, archival policies, and performance tuning.- Develop Deluge functions, REST API integrations, and JS/HTML assets for custom components.- Create role-based dashboards & reports for Sales, Marketing, Ops, and Leadership.- Write SOPs, train users, and maintain process documentation and change logs.B) Email Marketing (Zoho Campaigns, SmartLead, etc.)- Architect lifecycle email journeys: onboarding, nurture, re-engagement, ABM sequences.- Manage multi-domain DNS, SPF/DKIM/DMARC, warm-ups, inbox placement, and deliverability.- Build responsive HTML templates, manage A/B tests, and optimize for open/click/reply rates.- Govern opt-in/opt-out, suppression lists, bounce handling, and compliance.C) Lead Data & List Building- Source and enrich data via Apollo.io, LinkedIn Sales Navigator, Uplead, Clay (or similar).- Design segmentation (ICP, tiering, intent, geo, industry) aligned to campaigns and sales plays.- Sync and QA data between CRM ↔ Campaigns to ensure single source of truth.Success Metrics (KPIs)- Data quality: >98% valid emails,- Speed-to-lead:- Pipeline visibility: complete funnel reporting with stage conversion accuracy >95%.- Deliverability: Inbox placement & domain health maintained across all sending domains.- Automation coverage: % of manual tasks replaced by workflows/Deluge functions.Qualifications- 4–5 years in CRM development & email automation, ideally within Zoho.Stron- g Deluge, HTML, JavaScript, and REST API skills; experience with Zoho Creator/Flow is a plus.Prove- n delivery of CRM customizations, commercial workflow automation (quotes, SOs, invoices), and third-party integrations.Comfo- rtable with data modeling, normalization, dedupe logic, and compliance.Backg- round in tech/engineering/software preferred.Excel- lent English communication (written & verbal).Banga- lore-based or willing to relocate.What You’ll Get- Competitive salary + performance-linked incentives.- Fast-track growth, certifications, and cross-functional exposure.- High autonomy, clear ownership, and visible impact on international revenue.How to ApplyEmail your CV, a brief note on a Zoho automation you built (goal, approach, Deluge/API used, outcome), and links to any dashboards/templates you can share to: Nice-to-Have (Bonus)- Experience with SalesIQ/Desk, webhook middleware, or reverse-ETL tools.- Familiarity with domain reputation management, seed testing, and inbox monitoring.- Exposure to ABM, lead scoring, and ICP playbooks.Tools You’ll Likely TouchZoho CRM, Campaigns, Books, Creator, Analytics, Flow, Postman, SmartLead/Instasent, Apollo, Sales Navigator, Uplead, Clay, Google Workspace, webhook/REST services.If building scalable, Zoho-powered systems that fuel global growth excites you, we’d love to meet you.