Hotel operations manager
4 weeks ago
Company Overview
Gamut HR Solutions is a leading recruitment agency that specializes in matching skilled professionals with the right job opportunities. With a team of dedicated HR experts, we aim to provide the best recruitment solutions to both candidates and companies. Our company is proud to have a small but talented team of 2-10 employees, who are committed to delivering excellent services to our clients.
Job Overview
We are seeking an experienced Hotel Operations Manager to oversee the daily operations of our hotel. As a Hotel Operations Manager, you will be responsible for ensuring the smooth functioning of various departments within the hotel, including front desk, housekeeping, food and beverage, and maintenance. This is a mid-level position requiring 4 to 6 years of experience in hotel operations. The job is located in Hyderabad, Telangana, India and is a full-time position. The salary range for this role will be competitive and based on experience.
Qualifications and Skills
- 4 to 6 years of experience in hotel operations
- Proven track record in managing hotel operations
- Strong leadership and management skills
- Excellent communication and customer service skills
- Ability to multitask and prioritize tasks in a fast-paced environment
- Knowledge of hotel management software and systems
- Ability to analyze financial data and make informed decisions
- Strong problem-solving and decision-making skills
- Flexibility to work shifts, including weekends and holidays
- Degree in Hospitality Management or a related field
Roles and Responsibilities
- Oversee the daily operations of the hotel, including front desk, housekeeping, food and beverage, and maintenance departments
- Ensure efficient and effective functioning of all hotel departments
- Implement and maintain high standards of customer service to ensure guest satisfaction
- Monitor and evaluate the performance of hotel staff, providing feedback and coaching as needed
- Manage budgets and financial plans for the hotel operations
- Coordinate with other departments, such as sales and marketing, to maximize revenue and guest satisfaction
- Maintain cleanliness and hygiene standards throughout the hotel
- Address and resolve guest complaints and issues in a timely manner
- Ensure compliance with all health and safety regulations
- Stay updated with industry trends and implement best practices in hotel operations
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