Netradyne - Senior Technical Writer - LMS
2 months ago
About Us :
At Netradyne, we are committed to delivering solutions to our customers that advance their market leadership.
Our focus is to continuously drive innovations, while delivering meaningful and actionable insights.
The Netradyne Driveri- Vision-Based Driver Recognition Safety Program significantly advances the technology category through the application of Artificial Intelligence, Machine Learning and Edge Computing.
The foundations of Driveri- are equally focused on providing comprehensive performance insights, highlighting positive activity as well as significantly reducing the resources needed to address risk.
Netradyne draws from a diverse team of innovators, technologists, and customer advocates to create an experience where customer success continues to motivate what is next.
Supported and funded by our investors, M12, Hyundai Cradle, Point72 Ventures, SoftBank and Reliance Industrial Investments and Holdings; Netradyne is committed to building a world-class team of technologists and industry experts to deliver product that improve safety, increase productivity, and optimize collaboration within the organizations.
With growth exceeding 3X year over year, our solution is quickly being recognized as a significant disruptive technology - that has put 'legacy' providers in a "spin" cycle trying to catch up.
Our team thus needs to grow in cadence with the growth expected in the Indian market, and for this we shall need forward thinking, uncompromising, competitive team members to continue facilitating our growth.
Our product :
A unique platform which combines computer-vision based Advanced Driver Assistance Systems (ADAS) and Driver Monitoring System (DMS) hardware to coach and alert the drivers during at-risk driving scenarios, and SaaS based customer application leveraging on AI-ML algorithms, various microservices and real-time analytics to provide insightful information to the business and Ops users and help them with actionable insights.
This combination should eventually become an industry standard, and help save the lives of drivers, passengers, and pedestrians.
It also helps in ensuring safe and traceable movement of customer goods, to improve the life of vehicles and to exonerate the drivers and coach them to become the best versions of themselves.
Job Objective :
- Are you passionate about creating customer facing technical and training documentation? If so, we are looking for a Senior Technical Writer to join our team.
- This person will focus on designing, developing and editing various article types in our Knowledge base.
- This role will also focus on refining search results and further integrating learning content in our LMS.
Let's talk about Responsibilities :
- Primary focus on developing new and editing existing online learning materials and content.
- Performing audience analysis and developing appropriate learning objectives.
- Designing and developing curricula, training materials, and teaching aids in support of Netradyne Technologies applications.
- Evaluate and analyze search result reports to identify customer needs.
- Working with product experts and internal stakeholders to understand product features/functionality and design and deliver accurate, high-quality e-learning materials.
- Working in a collaborative team environment.
- Coordinating and participating in quality control, proofreading, and distribution of courseware.
- Performing administrative duties in Brightree's learning management system such as building user roles and profiles, creating learning assignments, and assignment automation.
Let's talk about Qualifications and Experience :
- Bachelor's degree in Computer Science, Information Technology, Educational Technology, or related field.
- Minimum three (3) years of technical writing experience with a minimum 3 years of experience in the design and development of instructional and web-based material in support of a software application (ideally SaaS).
- Deep understanding of knowledge base or content management.
- Deep knowledge of LMS curriculum/course structure and administration.
- Experience with Northpass LMS is highly preferred.
- Ability to manage multiple projects independently.
- Ability to work guide discussions and elicit feedback to identify learning requirements.
- Ability to consult, communicate, and engage SMEs (Product Managers, Trainers, Consultants, Support, etc.) to understand customer needs.
- Strong interpersonal, presentation, analytical, organizational, collaborative, communication, and facilitation skills.
- Strong technical writing skills with a focus on the end-user learning experience.
- Advanced proficiency with Microsoft Office Suite (Outlook, Word, and Excel).
- Experience in the design and development of instructional and web-based material in support of a healthcare technology application.
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