Associate Delivery Consultant

2 weeks ago

Bengaluru, India Oracle Full time
Job Description: Associate Delivery Consultant

– Upgrade Center Integrated TechnologiesAs a Assocaite Delivery Consultant (System Engineer I) in the Upgrade Center Integrated Technologies team, you will be responsible for providing consulting implementation and upgrade services to clients throughout the world for CareAwareand Fetalink medical device connectivity products. These services include the integrated technology deployments of hardware, software, and clinical workflow consulting. As a member of the Upgrade Center Integrated Technologies team you will be focused on collaboratively guiding clients with upgrades and migrations of the CareAware platform in various clinical settings. This includesbut is not limited to integration of lab analyzers, anesthesia systems, patient monitoring, respiratory ventilators, infusion pumps, and medication dispensing cabinets. You will support clients through regular project events, testing calls, status meetings, and conversion support. You will adhere to implementation/upgrade best practices, troubleshoot device integration, assess risk, and mitigate findings throughout client engagements in partnership with engagement management.Duties and Responsibilities:Consult with clients on technical design decisionsConduct Technical training with appropriate client resources such as Clinical Informatics, IT, Lab Analysts, and Biomed, remotelyAdhere to established processes, methodologies, best practices for technical implementations, and documentationAdvise on deployment strategies such as design impactsEngage in client support outside of standard business hours, as neededEstablish client relationships and maintain a high level of client satisfactionCultivate effective client relationships and planning across multiple clientsManage multiple work assignments to meet utilization targetsEffectively develop knowledge of CareAware and Fetalink products and servicesConsult with clients and internal teams on the deployment of hardware, software and services.Consult with third party vendors and partners.Complete hardware and software installations for clientsSupport client software functionalityPerform technical troubleshooting and issue resolution, and escalate as appropriateBasic Qualifications:At least 4 years of total combined higher education and related work experience, including:Bachelor’s degree in Information Technology, Healthcare, Science, Biomedical Engineering, Electrical Engineering, Industrial Engineering, or a related field of study, or relevant, equivalent work experienceCareer Level - IC1As a member of a project team, follows standard practices and procedures to analyze situations/data and provide quality work products to deliver functional and technical solutions on applications and technology installations. Work involves some problem solving with assistance and guidance in understanding and applying relevant Oracle methodologies and practices with limited autonomy. Implements Oracle products and technology in various industries to meet customer specifications.Duties and Responsibilities:Consult with clients on technical design decisionsConduct Technical training with appropriate client resources such as Clinical Informatics, IT, Lab Analysts, and Biomed, remotelyAdhere to established processes, methodologies, best practices for technical implementations, and documentationAdvise on deployment strategies such as design impactsEngage in client support outside of standard business hours, as neededEstablish client relationships and maintain a high level of client satisfactionCultivate effective client relationships and planning across multiple clientsManage multiple work assignments to meet utilization targetsEffectively develop knowledge of CareAware and Fetalink products and servicesConsult with clients and internal teams on the deployment of hardware, software and services.Consult with third party vendors and partners.Complete hardware and software installations for clientsSupport client software functionalityPerform technical troubleshooting and issue resolution, and escalate as appropriate

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