Beauty Head

4 weeks ago

Bengaluru, India VLCC Full time

Position:
Beauty Head

Location:
6 Vacancies at Bengaluru

Department:
Beauty & Aesthetics

Reporting To:
Centre Head

Positions Supervised:
Beauty Therapists, Hair Stylists, Pedicurists, Nurses, Dermat support staff

Experience:
4–7 years (with at least 2 years in a leadership role)

Education:
Degree/Diploma in Cosmetology / Beauty Therapy / Dermatology

Role Overview

The Beauty Head is responsible for leading the Beauty Department, driving
service sales, customer satisfaction, and operational excellence
. This role demands strong technical expertise in skin & hair services, sales orientation, and team leadership to ensure client delight and business growth.

Key Responsibilities

Sales & Business Growth

  • Achieve Beauty, Derma & Product sales targets.
  • Drive upselling, cross-selling, and renewals.

Customer Excellence

  • Maintain NPS > 90% with high service standards.
  • Conduct client consultations and resolve concerns.
  • Ensure timely package execution and follow-ups.

Operations & Compliance

  • Maintain SOP adherence, hygiene, and equipment upkeep.
  • Track product consumption and manage stock effectively.
  • Ensure accurate documentation and system entries.

Team Leadership

  • Recruit, train, and motivate the Beauty team.
  • Allocate work, manage rosters, and monitor performance.
  • Conduct regular meetings, share promotions/incentives, and resolve grievances.

Collaboration

  • Partner with Slimming Head, Derma team, and Marketing/BTL for cross-functional growth and activations.

Competencies

  • Strong technical knowledge in skin & hair services.
  • Sales-driven with proven ability to achieve targets.
  • Excellent leadership, communication & interpersonal skills.
  • Client-centric with strong problem-solving ability.
  • Flexible to handle shifts, relocations, and promotional duties.

Compensation & Benefits

  • Competitive salary + performance incentives
  • Employee perks: 50% discounts on services, products & family courses
  • Health benefits & maternity cover as per policy

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