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ITSM ServiceNow Developer
4 days ago
Job Title: ITSM ServiceNow Developer (CIS Certified)
Experience Required: 3+ Years
Location: Hyderabad, Pune, Chennai, Bengaluru
Job Description:
We are seeking a skilled and certified ITSM ServiceNow Developer with 3-4 years of hands-on experience to join our IT team. The ideal candidate will have a strong background in ServiceNow development, customization, and integration, with a focus on IT Service Management (ITSM). The candidate must be CIS (Certified Implementation Specialist) certified and have a proven track record of successful ServiceNow implementations.
Requirements:
- Bachelor's degree in Computer Science, Information Technology, or related field.
- 3-4 years of experience in ServiceNow development and administration.
- CIS (Certified Implementation Specialist) certification in ServiceNow.
- Proficiency in JavaScript, HTML, CSS, and other web development technologies.
- Experience with ServiceNow modules like Incident Management, Problem Management, Change Management, Asset Management, and CMDB.
- Strong understanding of ITIL framework and ITSM processes.
- Excellent problem-solving skills and attention to detail.
- Ability to work independently and as part of a team in a fast-paced environment.
- Strong communication and interpersonal skills.
Preferred Qualifications:
- Additional ServiceNow certifications (e.g., Certified Application Developer, Certified System Administrator).
- Experience with ServiceNow integration tools such as REST, SOAP, and JDBC.
- Knowledge of Agile and Scrum methodologies.
Key Responsibilities:
- Develop, configure, and implement ServiceNow solutions for IT Service Management (ITSM).
- Customize ServiceNow applications and facilitate the rollout of new applications and modules.
- Design and implement workflows, forms, scripts, and automated tasks.
- Integrate ServiceNow with other enterprise systems using APIs and integration tools.
- Collaborate with stakeholders to gather and analyze requirements, providing technical expertise and guidance.
- Ensure adherence to best practices in code development, testing, and deployment.
- Troubleshoot and resolve technical issues related to ServiceNow applications.
- Conduct user training and create technical documentation as needed.
- Stay updated with the latest ServiceNow features and industry trends to continuously improve service delivery.
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