ITSM ServiceNow Developer

4 days ago


Bengaluru, India AvanteNow Full time

Job Title: ITSM ServiceNow Developer (CIS Certified)


Experience Required: 3+ Years


Location: Hyderabad, Pune, Chennai, Bengaluru


Job Description:

We are seeking a skilled and certified ITSM ServiceNow Developer with 3-4 years of hands-on experience to join our IT team. The ideal candidate will have a strong background in ServiceNow development, customization, and integration, with a focus on IT Service Management (ITSM). The candidate must be CIS (Certified Implementation Specialist) certified and have a proven track record of successful ServiceNow implementations.


Requirements:

  • Bachelor's degree in Computer Science, Information Technology, or related field.
  • 3-4 years of experience in ServiceNow development and administration.
  • CIS (Certified Implementation Specialist) certification in ServiceNow.
  • Proficiency in JavaScript, HTML, CSS, and other web development technologies.
  • Experience with ServiceNow modules like Incident Management, Problem Management, Change Management, Asset Management, and CMDB.
  • Strong understanding of ITIL framework and ITSM processes.
  • Excellent problem-solving skills and attention to detail.
  • Ability to work independently and as part of a team in a fast-paced environment.
  • Strong communication and interpersonal skills.


Preferred Qualifications:

  • Additional ServiceNow certifications (e.g., Certified Application Developer, Certified System Administrator).
  • Experience with ServiceNow integration tools such as REST, SOAP, and JDBC.
  • Knowledge of Agile and Scrum methodologies.


Key Responsibilities:

  • Develop, configure, and implement ServiceNow solutions for IT Service Management (ITSM).
  • Customize ServiceNow applications and facilitate the rollout of new applications and modules.
  • Design and implement workflows, forms, scripts, and automated tasks.
  • Integrate ServiceNow with other enterprise systems using APIs and integration tools.
  • Collaborate with stakeholders to gather and analyze requirements, providing technical expertise and guidance.
  • Ensure adherence to best practices in code development, testing, and deployment.
  • Troubleshoot and resolve technical issues related to ServiceNow applications.
  • Conduct user training and create technical documentation as needed.
  • Stay updated with the latest ServiceNow features and industry trends to continuously improve service delivery.

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