Business Analyst, Finance Systems
3 weeks ago
is seeking a Business Analyst, Finance Systems for our Enterprise Applications Team.At AECOM, we’re delivering a better world.We believe infrastructure creates opportunities for everyone. Whether it’s improving your commute, keeping the lights on, providing access to clean water, or transforming skylines, our work helps people and communities thrive.Our clients trust us to bring together the best people, ideas, technical expertise, and digital solutions to our work in transportation, buildings, water, the environment, and new energy. We’re one global team – 47,000 strong – driven by a common purpose to deliver a better world.Job Description:Assess and understand the issues and challenges of AECOM organization and industry and how the supported applications seek to resolve those issues.
Maintain a detailed understanding of how the applications are developed and configured to meet customer’s business requirements.
Work with different teams to support and enhance the financial applications. This includes but is not limited to needs analysis, documentation, design, process improvement, configuration, conversion, data cleanup, systems testing, training, resolving critical issues, regression testing, functional/configuration changes associated with change/enhancement requests, report development and support.
Day to Day SupportProvide support and proactively resolve tickets and issues, troubleshooting and diagnosing system problems.
Work with support resources to ensure that all related systems are monitored and performing as expected.
Escalated where needed.
Ensure that reported issues are properly tracked and recorded in ticketing system.
Identify and escalate where there are issues and delays; facilitate the prioritization of backlogged requests where needed; assess the performance of delivered work.
Assess overall system behavior and identify positive/negative trends, and repeat issues.
Fulfill ad-hoc application reporting requests or requests for information related to access, or issue resolution.
Identify opportunities for improvement and recommend enhancements or projects.
Providing support, including procedural documentation and relevant reports.
For minor and major enhancementsDefine and document requirements for enhancements and submit documented requests for review, assignment and completion to internal development or configuration resources, or 3rd party providers.
Ensure that requirements are well understood, developed or configured successfully.
Perform and coordinate QA, and facilitate training as needed with end users.
Coordinate with team members to deploy changes to the production environment.
Develop and maintain functional specifications for any customizations needed.
For project workPartner with a Project Manager to facilitate requirements, process and functional design review sessions.
Contribute to project work plans – scope, and work effort needed for the Business Analysts contributions.
Emphasis on understanding the deliverables needed to achieve project success.
Document current state and develop and document future state business process deliverables.
Document business requirements taking into consideration the format needed to support the desired technical solution, customer and development team/technology.
Demonstrate ability to negotiate requirements among multiple stakeholders.
Analyze processes and identify areas for improvement along with possible solutions.
Support the successful delivery of projects – ensure that assigned and committed work is completed within given timelines.Contribute to design sessions with technology development team members to define the end state solution.
Identify gaps in requirements vs. solution and offer recommendations for resolving.
Facilitate resolution of gaps with either business or technical team as needed.
Develop and document elements of systems design, including data migration rules, business rules, or other detailed deliverables.
When applicable and for major projects, lead a team of business analysts to produce work for an assigned project.
Independently or in collaboration with QA Team, develop and execute test plans and test cases that complement business requirements and functional specifications.
Independently or in partnership with a training team develop and execute training plans and document training materials.
Contribute to the definition and measurement of planned and realized project benefits.
Minimum RequirementsBachelor’s degree in Business, Management Information Systems, Finance, Accounting or related degree.
5-10 years’ experience as a Business and System Analyst or related responsibilities
Experience in support and/or implementing in ERP implementations supporting various financials modules; Oracle EBS experience a must.
Experience in other financial systems including ERP, procurement, other.
Experience designing and documenting business process workflows, business requirements documents, wireframes, and test cases.
Samples may be requested.
Experience with software development life cycle mythologies
Experience working with SQL and BI tools such as Cognos a plus.
Strong verbal and written communication skills with experience communicating to executives.
Ability to work independently.
Demonstrated strong teamwork skills.
Strong customer service skills.
Preferred QualificationsExperience supporting and implementing multiple business groups requiring foreign country localizations is preferred.
Ability to facilitate meetings with stakeholders with competing interests, where you are responsible for driving agreements and decisions, and determining when and how to escalate appropriately.
What we offerWe will give you the flexibility you need to do your best work with hybrid work options. Whether you’re working from an AECOM office, remote location or at a client site, you will be working in a dynamic environment where your integrity, entrepreneurial spirit and pioneering mindset are championed.You will help us foster a culture of equity, diversity and inclusion – a safe and respectful workplace, where we invite everyone to bring their whole selves to work using their unique talents, backgrounds and expertise to create transformational outcomes for our clients.We will encourage you to grow and develop your career with us through our technical and professional development programs and diverse career opportunities. We believe in leadership at all levels. No matter where you sit in the organization you can make a lasting impact on the projects you work on, the teams and committees you join and our business.We offer competitive pay and benefits, well-being programs to support you and your family, and the development resources you need to advance your career.When you join us, you will connect and collaborate with a global network of experts – planners, designers, engineers, scientists, consultants, program and construction managers – leading the change toward a more sustainable and equitable future. Join us and let’s get started.As an Equal Opportunity Employer, we believe in each person’s potential, and we’ll help you reach yours.
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