DocuSign Configuration Consultant

7 days ago

Noida, India Tech Mahindra Business Services Full time

Company Description

Tech Mahindra Business Services is dedicated to delivering high-quality and rewarding experiences to customers through expert end-to-end customer relationship management. Our team excels at connecting with customers, managing emotions and expectations sensitively, and enhancing customer relations profitability. As a subsidiary of Tech Mahindra, a USD 3.9 billion company with 105,200+ professionals across 90 countries, we leverage strong data, technology know-how, operational excellence, and strategic analytics. Our global BPO arm, handling over 300 million transactions annually, is committed to ensuring positive customer experiences that foster true connections.

Role Description

This is a full-time, on-site role for a DocuSign Configuration Consultant located in Noida. The consultant will oversee the configuration, customization, and deployment of DocuSign solutions. Responsibilities include understanding client requirements, translating them into DocuSign configurations, troubleshooting issues, and providing training and support to end-users. The consultant will collaborate with cross-functional teams to ensure smooth implementation and integration with other systems.

Qualifications

  • Proficiency in DocuSign configuration, customization, and deployment
  • Experience in understanding client requirements and translating them into technical configurations
  • Strong troubleshooting and problem-solving skills
  • Excellent communication and training skills for end-user support
  • Ability to collaborate with cross-functional teams
  • Knowledge of system integration and implementation
  • Bachelor's degree in IT, Computer Science, or a related field
  • Experience in the technology or business services industry is a plus

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