CRM Technical Lead

3 days ago

India Cambay Solutions Full time

About Cambay Solutions: Cambay is a Microsoft Partner IT firm delivering the Microsoft Three Cloud Strategy; Microsoft 365, Microsoft Dynamics 365, Microsoft Azure by providing Managed Delivery, Infrastructure, Engineering & Workforce global High-Performance services around the Microsoft stack to provide innovative transformative customer experience programs to achieve business outcomes, goals & objectives Role Overview The Dynamics CRM Technical Sr. Consultant will be responsible for designing, developing, and implementing Microsoft Dynamics 365 (CRM/CE) solutions to support business processes. This role requires strong technical expertise, hands-on development experience, and the ability to collaborate closely with business analysts, functional consultants, and end-users. Key Responsibilities - Design, customize, and implement Dynamics 365 Customer Engagement (Sales, Customer Service, Marketing, Field Service, etc.) solutions. - Develop custom plugins, workflows, Power Automate flows, and integrations with external systems using C#, JavaScript, and web APIs. - Configure CRM entities, forms, views, dashboards, and business rules. - Implement security models, business process flows, and role-based access controls. - Migrate data using tools such as KingswaySoft, SSIS, or Azure Data Factory. - Integrate Dynamics 365 with Power Platform components (Power Apps, Power BI, Power Automate, Dataverse). - Collaborate with functional consultants to translate business requirements into technical specifications. - Perform unit testing, debugging, and performance tuning of CRM customizations. - Participate in solution design reviews, code reviews, and documentation. - Stay updated with Microsoft releases, new features, and best practices in the Dynamics ecosystem. Required Skills & Qualifications - Bachelor’s degree in computer science, Engineering, or a related field. - 8–10 years of hands-on experience with Microsoft Dynamics 365 CRM / CE. - Strong proficiency in: - C#, .NET Framework / .NET Core - JavaScript, TypeScript, HTML, CSS - Power Platform (Power Apps, Power Automate, Dataverse) - Dynamics CRM SDK and Web API - Experience with Azure services (Logic Apps, Service Bus, Functions) preferred. - Familiarity with CI/CD tools (Azure DevOps, Git). - Strong understanding of CRM architecture, deployment models, and solution lifecycle management. - Excellent problem-solving, communication, and documentation skills.

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