Reservations Executive

6 days ago


delhi, India Holland Advisors Full time
Job Description: Reservation and Allocation Specialist
Company:
We are a premier travel management company specializing in hotel and apartment reservations worldwide. We operate offices in London, UK, and New Delhi, India, serving high-net-worth individuals.
Main Requirements:
1. Excellent written and spoken English.
2. Minimum 2 years of experience in hotel reservations.
3. Proficiency in Excel, Google Workspace, and PowerPoint.
4. Strong multitasking skills.
5. Own transportation (no transportation provided).
6. Valid passport.
Role Responsibilities:
Handle all incoming calls, emails, and requests related to hotel and apartment reservations worldwide, including making, changing, and canceling reservations.
Coordinate with hotels and apartments to confirm all reservations.
Interact with customers to answer questions about rates, special offers, and other travel-related topics.
Follow up with guests regularly.
Update hotels in the reservation systems.
Timing s:
UK Shift: 2:00 PM - 11:00 PM, Monday to Friday
Saturday: 10:00 AM - 6:00 PM
Other Benefits:
Training provided.
Industry rates for personal travel.
Dinner provided for the 12:00 PM - 9:00 PM shift.

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