IT Support Engineer
1 month ago
Title - IT Support Engineer
Work Location - Hyderabad
Job Type - Fulltime
Shifts - 5 days working, 24*7 Operations, Flexibility to support in US & UK shift
CTC - 2.4 to 3.6 Lac per year - will be decided based on experience, skillset & client interview (Please do not apply if your Salary expectation is more than the range mentioned here )
Must Have Skills - Excellent verbal and written English Communication
About the Company
At Intellitech IQ Consultancy, we cultivate innovation and pursue excellence together. As a member of the Intellitech IQ Family, you'll have the empowerment to make a difference and become part of a vibrant team that values creativity, supports your professional growth and promotes collaboration. With our expanding technology portfolio and global team, we are experiencing rapid growth, and we invite you to grow alongside us during this exciting period. We are providing IT services to multinational companies throughout the globe and we will be glad to have you as part of our team to provide excellent services to our Clients.
Role Description
The IT Global Service Desk is responsible for providing technical assistance to our clients, including diagnosis and resolution of IT issues, as well as ensuring seamless operation of their computer systems and IT services.
This position is for the role of IT Support Engineer (Chat/Voice) for a renowned MNC . IT Voice Support Engineer will provide desktop/laptop/software support and assistance related to any Software/Hardware issues to the users, resolve the issues logged in the ITSM tools like ServiceNow, escalate issues to the next level as and when required and provide exceptional customer service to the users via different channels like in-person/remotely/call/chat etc.
Educational Qualifications
- Bachelor's degree (B.Tech, B.E., MCA, BCA, BSc. etc..) in Computer Science or any related field
Technical Skills
- 6 months to 2 years of experience in IT/Desktop support (Freshers may work out if they have exceptional English skills, good accent)
- Knowledge of Windows /Mac operating systems
- Knowledge of basic applications like MS Office Suite, O365, Active Directory concepts etc..
- Knowledge to install/uninstall software applications on Laptop/Desktop devices
- Knowledge of L1 support protocols
- Excellent Troubleshooting skills
- Knowledge of any ticketing tools will be an added advantage
- Knowledge of network protocols and configuration is a plus
Analytical & Behavioural Skills
- Ability to multitask while maintaining attention to detail and meeting deadlines
- Good interpersonal skills handling internal and externals customers.
- Excellent problem-solving and analytical skills
- Strong written and verbal communication skills in English
- Ability to work in a team environment
Important Note -
In case you are not able to post your profile via LinkedIn, pls send it to
We have other current jobs related to this field that you can find below
-
Support Engineer
6 days ago
Hyderabad, Telangana, India SmartNet IT Solutions Full timeJob Description Support Engineer with good Communication skills and passion for technologies. You will be part of cross-functional support team and will meet / understand the product / customer requirements / customer issue. You will work on customer issues and provide quality support to the customer. Daily you will analyze the issues raised by the...
-
Lead Data Support Engineer
4 weeks ago
Hyderabad, India Inspire Brands Hyderabad Support Center Full timeAbout Inspire:Inspire Brands is a multi-brand restaurant company whose current portfolio includes nearly 32,000 Arbys, Baskin-Robbins, Buffalo Wild Wings, Dunkin, Jimmy Johns, and SONIC Drive-In locations worldwide. The company was founded in 2018 and is headquartered in Atlanta, Georgia.About Inspire Brands Hyderabad Support Center:Inspire fosters a culture...
-
Lead Data Support Engineer
4 weeks ago
Hyderabad, India Inspire Brands Hyderabad Support Center Full timeAbout Inspire:Inspire Brands is a multi-brand restaurant company whose current portfolio includes nearly 32,000 Arbys, Baskin-Robbins, Buffalo Wild Wings, Dunkin, Jimmy Johns, and SONIC Drive-In locations worldwide. The company was founded in 2018 and is headquartered in Atlanta, Georgia.About Inspire Brands Hyderabad Support Center:Inspire fosters a culture...
-
Lead Data Support Engineer
4 weeks ago
Hyderabad, India Inspire Brands Hyderabad Support Center Full timeAbout Inspire: Inspire Brands is a multi-brand restaurant company whose current portfolio includes nearly 32,000 Arbys, Baskin-Robbins, Buffalo Wild Wings, Dunkin, Jimmy Johns, and SONIC Drive-In locations worldwide. The company was founded in 2018 and is headquartered in Atlanta, Georgia. About Inspire Brands Hyderabad Support Center: Inspire fosters a...
-
Java Support Engineer
5 days ago
Hyderabad, Telangana, India sm it services Full timeRole : Java Support Engineer Location : HyderabadWorking Mode : WFOCompany Type : Product & Service BaseedExperience : 5-12 Yrs Java env+ deployment(strong ) +CICD (stages)/ Kubernetes +SQL+ Linux+ Scripting(PowerShell/ Shell) Primary Skill : - AWS (code comit/code deploy/ Git/ Jenkins)- Kubernetes(Docker/ Openshift)- SQL- Linux Command(observability & daily...
-
Hyderabad, Telangana, India IT Skylight Full timeJob Title:Senior IT Support EngineerAre you an experienced IT professional looking for a new challenge? We are seeking a skilled Senior IT Support Engineer to join our team. Check out the details below to see if you meet the criteria:Office 365 AdministratorConsole experience of 4 to 5 yearsExam AZ-104Exam AZ-900 certificateAzure Active Directory...
-
Hyderabad, Telangana, India IT Skylight Full timeJob Title:Senior IT Support EngineerPlease carefully review the requirements below.We will only consider candidates who meet the criteria:- Office 365 Administrator console experience: 4 to 5 years minimum- Exam AZ-104- Exam AZ-900 certification- Azure Active Directory- Windows server- MCSE certificate 2019 and above- 7 years minimum experience in Desktop...
-
Support Engineer
2 months ago
Hyderabad, India SmartNet IT Solutions Full timeJob Description Support Engineer with good Communication skills and passion for technologies. You will be part of cross-functional support team and will meet / understand the product / customer requirements / customer issue. You will work on customer issues and provide quality support to the customer. Daily you will analyze the issues raised by the customer....
-
Support Engineer
3 weeks ago
Hyderabad, India SmartNet IT Solutions Full timeJob Description Support Engineer with good Communication skills and passion for technologies. You will be part of cross-functional support team and will meet / understand the product / customer requirements / customer issue. You will work on customer issues and provide quality support to the customer. Daily you will analyze the issues raised by the customer....
-
Support Engineer
2 months ago
hyderabad, India SmartNet IT Solutions Full timeJob Description Support Engineer with good Communication skills and passion for technologies. You will be part of cross-functional support team and will meet / understand the product / customer requirements / customer issue. You will work on customer issues and provide quality support to the customer. Daily you will analyze the issues raised by the...
-
Support Engineer
3 weeks ago
hyderabad, India SmartNet IT Solutions Full timeJob Description Support Engineer with good Communication skills and passion for technologies. You will be part of cross-functional support team and will meet / understand the product / customer requirements / customer issue. You will work on customer issues and provide quality support to the customer. Daily you will analyze the issues raised by the...
-
Java Support Engineer
2 weeks ago
Hyderabad, India sm it services Full timeRole : Java Support Engineer Location : HyderabadWorking Mode : WFOCompany Type : Product & Service BaseedExperience : 5-12 Yrs Java env+ deployment(strong ) +CICD (stages)/ Kubernetes +SQL+ Linux+ Scripting(PowerShell/ Shell) Primary Skill : - AWS (code comit/code deploy/ Git/ Jenkins)- Kubernetes(Docker/ Openshift)- SQL- Linux Command(observability &...
-
Java Support Engineer
7 days ago
hyderabad, India sm it services Full timeRole : Java Support Engineer Location : HyderabadWorking Mode : WFOCompany Type : Product & Service BaseedExperience : 5-12 Yrs Java env+ deployment(strong ) +CICD (stages)/ Kubernetes +SQL+ Linux+ Scripting(PowerShell/ Shell) Primary Skill : - AWS (code comit/code deploy/ Git/ Jenkins)- Kubernetes(Docker/ Openshift)- SQL- Linux Command(observability &...
-
Java Support Engineer
5 days ago
Hyderabad, Telangana, India sm it services Full timeRole : Java Support Engineer Location : HyderabadWorking Mode : WFOCompany Type : Product & Service BaseedExperience : 5-12 YrsJava env+ deployment(strong )+CICD (stages)/ Kubernetes +SQL+ Linux+ Scripting(PowerShell/ Shell)Primary Skill :- AWS (code comit/code deploy/ Git/ Jenkins)- Kubernetes(Docker/ Openshift)- SQL- Linux Command(observability & daily...
-
Java Support Engineer
1 day ago
Hyderabad, India sm it services Full timeRole : Java Support Engineer Location : HyderabadWorking Mode : WFOCompany Type : Product & Service BaseedExperience : 5-12 YrsJava env+ deployment(strong )+CICD (stages)/ Kubernetes +SQL+ Linux+ Scripting(PowerShell/ Shell)Primary Skill :- AWS (code comit/code deploy/ Git/ Jenkins)- Kubernetes(Docker/ Openshift)- SQL- Linux Command(observability & daily...
-
Data Engineer
3 weeks ago
Hyderabad, India Inspire Brands Hyderabad Support Center Full timeJob Description: We are seeking a skilled and motivated Data Engineering Support Analyst to join our team. As a Data Engineering Support Analyst, you will play a crucial role in ensuring the smooth operation and support of our data engineering. Your primary responsibility will be to provide monitoring, and technical assistance, troubleshoot issues, and...
-
Data Engineer
3 weeks ago
Hyderabad, India Inspire Brands Hyderabad Support Center Full timeJob Description:We are seeking a skilled and motivated Data Engineering Support Analyst to join our team. As a Data Engineering Support Analyst, you will play a crucial role in ensuring the smooth operation and support of our data engineering. Your primary responsibility will be to provide monitoring, and technical assistance, troubleshoot issues, and...
-
Data Engineer
2 months ago
Hyderabad, India Inspire Brands Hyderabad Support Center Full timeJob Description: We are seeking a skilled and motivated Data Engineering Support Analyst to join our team. As a Data Engineering Support Analyst, you will play a crucial role in ensuring the smooth operation and support of our data engineering. Your primary responsibility will be to provide monitoring, and technical assistance, troubleshoot issues, and...
-
Support Engineer
4 days ago
hyderabad, India ValueLabs Full timeExperience: 3+ YearsLocation: HyderabadPrimary skill set: Application & Production Support, SQLShift Timings: 6 AM to 3 PM OR 9 AM to 6 PMNotice period: Immediate to 20 days.Application Customer Support EngineerWe are seeking a highly skilled and experienced Application & Production Support Specialist with strong SQL skills to join our team.The ideal...
-
Data Engineer Python
6 days ago
Hyderabad, Telangana, India Inspire Brands Hyderabad Support Center Full timeAbout Inspire: Inspire Brands is a multi-brand restaurant company whose current portfolio includes nearly 32,000 Arbys, Baskin-Robbins, Buffalo Wild Wings, Dunkin, Jimmy Johns, and SONIC Drive-In locations worldwide. The company was founded in 2018 and is headquartered in Atlanta, Georgia. About Inspire Brands Hyderabad Support Center: Inspire fosters a...
