Technical Content Developer
7 days ago
Join us in bringing joy to customer experience. Five9 is a leading provider of cloud contact center software, bringing the power of cloud innovation to customers worldwide. Living our values everyday results in our team-first culture and enables us to innovate, grow, and thrive while enjoying the journey together. We celebrate diversity and foster an inclusive environment, empowering our employees to be their authentic selves. We are seeking an experienced Technical Writer & eLearning Content Developer to create world-class product documentation and customer training content. In this role, you will create effective content and partner closely with product, engineering, and customer success teams to ensure our customers and partners can adopt and use our software products with confidence.This is a strategic and hands-on role, ideal for someone who thrives at the intersection of technical writing, instructional design, and product enablement. Key Responsibilities Content Strategy & Leadership Work with standards, style guides, and best practices for technical writing and eLearning content. Partner with product and customer success leaders to align content with business and customer adoption goals. Technical Documentation Develop and maintain user guides, API documentation, release notes, and knowledge base articles for software/SaaS products. Ensure documentation quality, consistency, accessibility, and accuracy across products. Drive documentation integration into development workflows (Agile/DevOps). eLearning & Training Development Create advanced eLearning modules, product tutorials, simulations, and certification programs. Leverage tools such as Articulate Storyline, Rise, Captivate, Camtasia, or equivalent to create scalable training experiences. Introduce innovative learning approaches (microlearning, video explainers, gamification) to enhance engagement. Continuous Improvement Stay up to date with emerging trends in SaaS documentation, eLearning technology, and instructional design. Champion a culture of customer-first communication within the product organization. Qualifications & Skills Bachelor’s or Master’s degree in Technical Communication, Instructional Design, Computer Science, or related field. 2+ years of experience in technical writing and eLearning content development. Proven experience documenting software/SaaS products and building scalable training content. Strong expertise with documentation platforms (Confluence, MadCap Flare, Git-based tools, Markdown, or similar). Proficiency with eLearning authoring tools (Articulate Storyline, Rise, Captivate, Camtasia). Good knowledge of instructional design methodologies (ADDIE, SAM, Bloom’s Taxonomy). Exceptional writing, editing, and communication skills. Experience working in Agile development environments and collaborating with product/engineering teams. Preferred Qualifications Experience creating product enablement content for SaaS or enterprise software. Knowledge of SCORM/xAPI and LMS administration. Exposure to UX writing or content design. Graphic design or video production/editing skills. Five9 embraces diversity and is committed to building a team that represents a variety of backgrounds, perspectives, and skills. The more inclusive we are, the better we are. Five9 is an equal opportunity employer. View our privacy policy, including our privacy notice to California residents here: . Note: Five9 will never request that an applicant send money as a prerequisite for commencing employment with Five9.
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Technical Content Developer
3 weeks ago
Bengaluru, India NetApp Full timeTitle: Technical Content Developer Location: Bangalore, Karnataka, IN Requisition ID: Job Summary As a Technical Content Developer, you will collaborate closely with the Curriculum Manager to analyze, plan, design, and develop innovative technical training programs. You will use modern instructional design practices, including AI-powered content development...
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Technical Content Developer
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Bengaluru, Karnataka, India Dell Technologies Full timeTechnical Content Developer 2Ground-breaking products deserve to be accompanied by world-class technical information. Dell Technologies customers expect nothing less. That's where our Technical Content Development team comes in. Working side-by-side with editors and illustrators, subject matter experts and stakeholders, the team creates clear, concise and...
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Technical Content Developer
8 hours ago
Bengaluru, Karnataka, India NetApp Full timeJob SummaryAs a Technical Content Developer, you will collaborate closely with the Curriculum Manager to analyze, plan, design, and develop innovative technical training programs. You will use modern instructional design practices, including AI-powered content development tools, to create engaging, learner-centric courses. Success in this role requires...
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Technical Content Developer
1 week ago
Bengaluru, Karnataka, India Five9 Full time ₹ 6,00,000 - ₹ 12,00,000 per yearJoin us in bringing joy to customer experience. Five9 is a leading provider of cloud contact center software, bringing the power of cloud innovation to customers worldwide. Living our values everyday results in our team-first culture and enables us to innovate, grow, and thrive while enjoying the journey together. We celebrate diversity and foster an...
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Bengaluru, India Pepper Content Full timeWe are looking for a B2B Content Marketing Lead who has a strong background from content marketing agency or publishers where your customer portfolio includes enterprise brands who provide services and products related to Digital Transformation, Cyber Security, Cloud Computing, Artificial Intelligence, Blockchain etc. across diverse industries such as...
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B2b content marketing head
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Bengaluru, India Pepper Content Full timeWe are looking for a B2 B Content Marketing Lead who has a strong background from content marketing agency or publishers where your customer portfolio includes enterprise brands who provide services and products related to Digital Transformation, Cyber Security, Cloud Computing, Artificial Intelligence, Blockchain etc. across diverse industries such as...
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Bengaluru, India Dell Technologies Full timeJoin us to do the best work of your career and make a profound social impact as a Technical Content Developer on our Unstructured Storage Content Engineering and Translations team in Bengaluru . What you’ll achieve Dell provides the technology that transforms the way we all work and live. But we are more than a technology company — we are a people...
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Technical Content Developer
3 days ago
Bengaluru, India NetApp Full timeJob Description Job Summary As a Technical Content Developer, you will collaborate closely with the Curriculum Manager to analyze, plan, design, and develop innovative technical training programs. You will use modern instructional design practices, including AI-powered content development tools, to create engaging, learner-centric courses. Success in this...
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Bengaluru, India Dell International Services India Pvt Ltd (7451) Full timePrincipal Technical Content Developer Ground-breaking products deserve to be accompanied by world-class technical information. Dell Technologies customers expect nothing less. That’s where our Content Engineering & Translation team comes in. Working side-by-side with editors and illustrators, subject matter experts and stakeholders, the team creates clear,...
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Technical Content Developer 2
1 week ago
Bengaluru, Karnataka, India Dell Technologies Full timeTechnical Content Developer 2Ground-breaking products deserve to be accompanied by world-class technical information. Dell Technologies customers expect nothing less. That's where our Technical Content Development team comes in. Working side-by-side with editors and illustrators, subject matter experts and stakeholders, the team creates clear, concise and...
