ServiceNow Admin

1 week ago

bangalore, India KENVUE SOLUTIONS INDIA PRIVATE LIMITED Legal Entity Full time

Description ServiceNow Administrator & Platform Solution Architect. Responsibilities: • Responsible for overall ServiceNow platform Administration and also responsible for building complex ServiceNow technical solutions. • Responsible for reviewing Technical solutions for ITSM, HRSD, CSM & Procurement applications within the Servicenow Platform. • Gather requirements from Business Owners, and craft fast, efficient, and large-scale solutions • Assess architecture and Solution designed to support Kenvue objectives including alignment with ServiceNow implementation best practices • Able to perform quick POC's to demonstrate new features to business owners and accelerate tiem from design to development • Provide technical guidance on platform wide solutions • Provide guidance to development team in building solutions as per ServiceNow's best practices. • Able to coordinate with Development, testing and Tech Quality teams and takes the ownership to deliver the solution in Production. • Able to manage ATF ( Automated Test Framework) tests witjin platform for all the requirements. Qualifications Position Requirements: • BA/BS required and a degree in STEM field • Preferred 6 years of ServiceNow experience • Demonstrated experience as a technical architect, or administrator of an ServiceNow platform • Demonstrated experience balancing business needs with customization controls and speed/scale • Experience with a modern object-oriented programming language (e.g., JavaScript) • Experience working in and/or leading Product, Agile, and Scrum teams Excellent written and verbal communication skills; ability to communicate effectively in both 1-1 and large group settings Excellent analytical and problem-solving skills Preferred Competencies: • Certification in ServiceNow System Administration, Application Development, and Scripting Experience • Experience with modern web integration protocols (e.g., REST, JSON, SOAP/XML, etc.) • Experience with portable data structures (e.g., JSON, XML, etc.) • Experience with ServiceNow's Automated Test Framework • Familiarity with testing methodology including Unit, Integration, and Regression Testing Qualifications Position Requirements: • BA/BS required and a degree in STEM field • Preferred 6 years of ServiceNow experience • Demonstrated experience as a technical architect, or administrator of an ServiceNow platform • Demonstrated experience balancing business needs with customization controls and speed/scale • Experience with a modern object-oriented programming language (e.g., JavaScript) • Experience working in and/or leading Product, Agile, and Scrum teams Excellent written and verbal communication skills; ability to communicate effectively in both 1-1 and large group settings Excellent analytical and problem-solving skills Preferred Competencies: • Certification in ServiceNow System Administration, Application Development, and Scripting Experience • Experience with modern web integration protocols (e.g., REST, JSON, SOAP/XML, etc.) • Experience with portable data structures (e.g., JSON, XML, etc.) • Experience with ServiceNow's Automated Test Framework • Familiarity with testing methodology including Unit, Integration, and Regression Testing

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