Subject matter Expert
1 week ago
Dear Folks We’re Hiring: Nexthink Expert | Noida Interested? Kindly share resume on mentioned mail id: / Experience - 4+ years Location - Noida Role and Responsibilities This role is required to: Provide quality support with a high degree of customer service, technical expertise and timeliness. Must be an excellent communicator with responsibility of interacting with business, other technology teams and third-party managed service providers. Working knowledge in Service Desk environment which includes and not limited to Windows OS troubleshooting, Software/App troubleshooting, Services, Hardware etc. Perform periodic EUC/DWP data analysis to identify top volume drivers, root causes that can be automated/scripted. Ensure that tool versions are kept current per OEM and business recommendations Work hand in hand with respective VDU leads for data identification and SOP documentation Work closely with developers to get the required scripts created and implemented Collaborate with all EUC/DWP teams to gather inputs data analysis and scripting opportunities identified to reduce the cycle time or automate the workload Perform periodic audits and conduct assessments for the tools in scope and identify the areas of improvement Closely monitor dashboards and tool usage. Inform respective teams about any trends observed while monitoring and get the same actioned. Conduct lunch & learn sessions and weekly walkthroughs for business and HCL teams to increase tool adoption Qualifications and Education Requirements Proficient with any market leading Unified eXperience Management (UXM) solutions like Nexthink, Aternity, Systrack, 1e Tachyon, Control Up etc. Minimum 5 years of experience in Infrastructure Technology Minimum 3 years of experience in delivering EUC/DWP services. Hands-on/ exposure to Conversational Chatbot solution like ServiceNow VA, Avaamo, Yellow.ai Moveworks, etc. Should have worked and be open to work in a 24x7 environment. Ability to communicate effectively with end users, business owners, developers and various levels of management. Excellent written and verbal interpersonal skills including demonstrated ability to consolidate data to provide easily understandable deliverables Comfortable working in a fast paced, Dynamic environment and developing flexible solutions to meet evolving business requirements Thorough understanding of End user Compute portfolio and products with the ability to deliver detailed technical documentation. Preferred Skills Technical Skills required including but not limited to – Basic understanding SCCM Basic understanding of Microsoft Windows, Apple Macintosh design architecture and deployment methodologies Basic Understanding of active directory Basic Understanding of Citrix and other remote/virtual desktop technologies Basic understanding of SQL Basic understanding of PowerShell or any other scripting language Hands on experience on Microsoft Excel and PowerPoint Hands on Experience with different ITSM tools like ServiceNow, BMC Remedy etc.
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Subject Matter Expert
1 week ago
bangalore, India Uneecops Full timeROLEAt UNEECOPS TECHNOLOGIES LTD, we know that with the right people on board, anything is possible. The quality, integrity, and commitment of our employees are key factors in our company's growth, market presence and our ability to help our clients stay a step ahead of the competition. By hiring the best people and helping them grow both professionally and...
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Subject Matter Experts
1 week ago
bangalore, India LearningMate Full timeScope of Work:The purpose of this engagement is to create assessment items aligned to the state standards and state assessment test across 7 states. The SME will review content alignment and ensure the quality and accuracy for English Language Arts (ELA). Assessments The project involves developing assessment questions in the style according to the state...
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Subject Matter Experts
1 week ago
bangalore, India LearningMate Full timeOverviewLearningMate Solutions Inc. is seeking a qualified and experienced Subject Matter Expert (SME) to author assessment items for High School End-of-Course (EOC) testing in Science (Biology). This role is crucial for developing a robust test bank intended for state testing across multiple US states.Key ResponsibilitiesAssessment Item Authoring: Author...
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Subject Matter Expert
5 hours ago
bangalore, India SkillUp Online Full timeSkillUp is a leading provider of innovative learning solutions. We are looking for Subject Matter Experts (SMEs) in healthcare domains to collaborate with our IP content development projects.Responsibilities:Develop high-quality course content for assigned healthcare titlesEnsure accuracy, compliance, and relevance of materialCreate short headshot videos for...
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Subject Matter Expert
1 week ago
bangalore, India DigiFocal IT Solutions Pvt Ltd Full timeHiring: Workflow & Productivity – Subject Matter Expert/SME / Instructor (SME / Trainer)Part-Time | RemoteWe’re looking for a skilled Workflow & Productivity SME to train teams on modern project execution, automation, cross-functional coordination, and data-centered decision-making. If you’re great at simplifying processes, building systems, and...
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Payroll - Subject Matter Expert
6 days ago
Bangalore, India AVASO Technology Solutions Full timeJob Title: Payroll – Subject Matter Expert Location: We are seeking a highly skilled and experienced Payroll Subject Matter Expert (SME) to join our team at AVASO. As a Payroll SME, you will be the primary authority on payroll operations and compliance, ensuring end-to-end payroll accuracy, efficiency, and governance across global regions. This role...
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Subject Matter Experts
6 days ago
bangalore, India Good Day Defence School ( Sainik School, Hanumangarh) Approved by Ministry of Defence Full timeGood Day Defence School, Hanumangarh 🕒 Work Mode: Work From Office (4 hours/day OR 3 days/week) Good Day Defence School is seeking qualified Subject Matter Experts (SMEs) across K–12 subjects to support academic content refinement and quality assurance. Responsibilities: Review and enhance lessons, worksheets, and assessments Ensure subject accuracy and...
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Payroll - Subject Matter Expert
4 weeks ago
bangalore, India AVASO Technology Solutions Full timeJob Title: Payroll – Subject Matter Expert Location: Bangalore/Mohali Job Description We are seeking a highly skilled and experienced Payroll Subject Matter Expert (SME) to join our team at AVASO. As a Payroll SME, you will be the primary authority on payroll operations and compliance, ensuring end-to-end payroll accuracy, efficiency, and governance across...
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Payroll - Subject Matter Expert
2 weeks ago
Bangalore, India AVASO Technology Solutions Full timeJob Title: Payroll - Subject Matter Expert Location: Bangalore/Mohali Job Description We are seeking a highly skilled and experienced Payroll Subject Matter Expert (SME) to join our team at AVASO. As a Payroll SME, you will be the primary authority on payroll operations and compliance, ensuring end-to-end payroll accuracy, efficiency, and governance across...
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Payroll - Subject Matter Expert
6 days ago
Bangalore, India AVASO Technology Solutions Full timeJob Title: Payroll – Subject Matter Expert Location: Bangalore/Mohali Job Description We are seeking a highly skilled and experienced Payroll Subject Matter Expert (SME) to join our team at AVASO. As a Payroll SME, you will be the primary authority on payroll operations and compliance, ensuring end-to-end payroll accuracy, efficiency, and governance across...
