Senior Engineer-Field Application

2 weeks ago

Pune, India OMRON Full time
Permanent

About

Founded in 1933, OMRON has come a long way since and has evolved to become an organization committed to creating new social values. Today, In the APAC region, OMRON has a strong presence in , , and . Let’s begin the exciting journey of together withAbout OMRON Industrial AutomationCome join our IndustrialJoin OMRON TalentDon't find this job opening relevant? Shape-up your future with us and be a part of OMRON’s growing family. To get job opportunity alerts, register yourself and submit your resume to our talent community network

Short 1. Technical Service Support- Visit customer site for troubleshooting, modifications, maintenance support and machine breakdown.- Study, design, develop application and prepare the technical support plan within the TAT for the customer.- Provide technical support to end users, OEM customers and channel partners on phone / - Conduct product demo-presentation, trials to customers.- Conduct product training, maintenance training (robotics) to the customers.2. Service Business Generation:- Drive service revenue generation through paid support activities.- Promote & generate leads for Robotic AMCs at end users.3 Commercial Service support:- Prepare service quotation, Proforma Invoice and arrange for service invoice through Supply Chain department.- Submission of MOM (minutes of meeting) /Field service report, monthly service revenue estimation report.- Visiting shop floor and get the customer feedback on service support and submit the report in time.- Extend the support for customer registration, vendor registration and other agreement related activities.Job Location:JobEducational Qualification:B.E. inWork Experience:- Experience 05+ years in technical service support into automation industry.- Experience in application programming on Motion & Robotics.- Experience in installation & commission of Vision & Safety System.- Experience of automation products like PLC, HMI, SCADA, VFD,Functional Skills:- Knowledge of Industrial Networking and communications like Device Net, Modbus, Profi-bus, Profi-net, Ethernet, Ethercat etc.- Knowledge of robot - Proficiency in creating and maintaining technical documentation, including system diagrams, schematics, and user manuals.- Excellent communication and interpersonal skills to work closely with clients, understand their requirements, and provide effectiveBehavioral Skills:- Good Communication & Presentation skills with an eye for details.- Should be adaptable, Target oriented and dedicate extra efforts if needed onTravel:As per businessWhy JoinOMRON’s mission is to improve lives and contribute to a better society. We endeavor to make our diverse workforce feel equally valued and enjoy equal opportunities to help us achieve so. So come, work with the best of the best teams, collaborate, and innovate together with diverse, capable minds across the

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