Mac specialist

3 weeks ago

Delhi, India Tata Consultancy Services Full time

I am hiring candidates for the Skill set of JAMF_MAC Admin for TCS Delhi NCR location and looking ahead for experienced candidates of 4 to 6 years' experience in Mac/Jam F.The virtual Interview date is 30th October 2025.The required Skillset includes the below points.- JAMF Administration: Manage and administer JAMF Pro infrastructure, including servers, policies, configurations, and inventory.- Application Packaging: Package, deploy, and manage mac OS and i OS applications using JAMF Pro, ensuring compatibility and compliance with organizational standards. Use BASH scripting wherever necessary.- MAC OS Administration: Provide advanced technical support for mac OS endpoints, including troubleshooting, system configuration, software updates, and patch management.- i OS Administration: Manage and support i OS devices within the organization, including device enrollment, configuration, security policies, and application deployment.- Scripting and Automation: Develop and maintain scripts using BASH and workflows to automate routine tasks and streamline administration processes within the JAMF Pro environment.- Security and Compliance: Implement security best practices for mac OS and i OS devices, including encryption, firewall configuration, and compliance monitoring through JAMF Pro policies.- User Support and Training: Provide L3-level support to end-users for mac OS and i OS-related issues, as well as conduct training sessions and create documentation to empower users to leverage technology effectively.- Troubleshooting and Incident Response: Investigate and resolve complex technical issues related to mac OS and i OS devices, utilizing advanced troubleshooting techniques and collaborating with other IT teams as needed.- Capacity Planning and Performance Optimization: Monitor and optimize the performance of JAMF Pro infrastructure and mac OS/i OS endpoints, anticipating capacity needs and implementing scalability solutions as required.- Documentation and Knowledge Sharing: Maintain comprehensive documentation of configurations, procedures, and troubleshooting steps, and actively participate in knowledge sharing activities with team members.

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