Biller/Cashier

As a Biller/Cashier, your main responsibility is to accurately process customer bills, handle cash transactions, and provide excellent customer service.

Responsibilities:

1.    Billing and Payment Processing:

• Generate accurate bills for customers and process various payment methods.
• Verify payment amounts and provide receipts.
• Handle exchanges, refunds, and adjustments following established procedures.

2.    Cash Handling:

• Count and verify cash balances, receive payments, and provide change.
• Reconcile cash transactions and report discrepancies.
• Follow cash handling policies and procedures.

3.    Customer Service:

• Greet customers, assist with inquiries, and resolve complaints.
• Maintain a positive and helpful attitude.

4.    Record Keeping and Documentation:

• Maintain accurate transaction records and prepare reports.
• Reconcile records with accounting departments.

5.    Compliance and Security:

• Adhere to company policies and procedures.
• Follow security protocols to protect against fraud.

Qualifications:

• Previous experience in billing, cashiering, or similar roles is preferred.
• Strong numerical skills and attention to detail.
• Excellent customer service and interpersonal skills.
• Basic computer proficiency.
• Ability to handle cash responsibly.
• Flexibility to work in shifts.