Dispatch Executive

2 days ago


Four Points By Sheraton Navi Mumbai Vashi, India Excl Logistic Full time
  • Coordinate and schedule transportation activities, including the dispatch of drivers and vehicles.
  • Monitor and track shipments to ensure on-time delivery.
  • Resolve any issues that arise during transportation, such as delays or route changes.
  • Serve as the primary point of contact for drivers, customers, and internal teams.
  • Provide status updates to customers and address any inquiries or concerns.
  • Maintain clear and accurate communication channels with all stakeholders.
  • Develop and optimize transportation routes to minimize costs and improve efficiency.
  • Plan and adjust schedules based on traffic, weather conditions, and other factors.
  • Ensure compliance with regulations and company policies.
  • Prepare and maintain accurate records of dispatch activities, including shipment logs, delivery notes, and vehicle maintenance records.
  • Generate and analyze reports to identify areas for improvement.
  • Ensure all documentation complies with legal and regulatory requirements.
  • Quickly and effectively address any transportation-related issues or emergencies.
  • Implement solutions to improve operational efficiency and prevent future problems.
  • Collaborate with other departments to resolve any logistical challenges.
  • Provide exceptional customer service by ensuring timely and accurate deliveries.
  • Address customer complaints and feedback in a professional manner.
  • Work to continuously improve customer satisfaction.

Job Type: Full-time

Pay: ₹15, ₹25,000.00 per month

Work Location: In person


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