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Program Manager- Operations, CMT
3 weeks ago
He/She will manage business impact via functional activities and will be accountable for designing and delivering on all KPIs of the same. The individual will interface and drive agenda with the automation & technology teams to build scalable solutions and in addition he/she will be responsible for ensuring the safety, security and integrity of Amazon’s systems and data. The role involves influencing peers and stakeholders in other functions to achieve the operational and business goals assigned.
The successful candidate should have the ability to work at all levels of detail to accomplish team/organization goals. He or she will identify individual strengths of team members and contribute to talent advancement along with succession planning opportunities within the company. The ideal candidate actively seeks to understand Amazon’s core business values and initiatives, and translates those into everyday practices.
Some of the key result areas include, but not limited to:
· Responsibility for defining and driving operational/business goals
· Building a data oriented culture, adoption of technology solutions and process improvement projects to achieve operational and business goals.
· Managing stakeholder communication across multiple lines of business on operational milestones, process changes, escalations, etc.
· Designing and developing strong relationships with senior stakeholders in the Retail business.
· Ensuring high quality standards for interviewing and hiring employees at all levels of the organization.
· Owning specific people programs on coaching and development and team engagement.
We are open to hiring candidates to work out of one of the following locations:
Bangalore, KA, IND
BASIC QUALIFICATIONS
- 2+ years of program or project management experience
- 3+ years of team management experience
- Experience leading process improvements
- Experience with data analysis and business case development, and managing programs from concept to implementation
PREFERRED QUALIFICATIONS
- Knowledge of data mining using SQL
- Experience in translating business needs into detailed feature requirements
- Experience in e-commerce/Hi-tech/Retail industry or management consulting with focus on one of these industries
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