Lead / Senior / Business Analyst

3 days ago

India iSphere Global Private Limited Full time

Role purpose

· As a Lead / Senior / Business Analyst in Retail , you are responsible for liaising with stakeholders to elicit analyze, communicate and validate requirements for changes to business processes, policies and information systems.

 

Role accountabilities

· Identify and understand the business problem and the impact of the proposed solution on the organization's operations

· Document the complex areas of scope, objectives, added value or benefit expectations, using an integrated set of analysis and modelling techniques

· Translate business objectives into requirements using powerful analysis

· Evaluate business needs, thus contributing to strategic planning of information systems and technology directions

· Explore implications of design decisions and recommend improvements

· Undertake qualitative, quantitative and desktop research to uncover actionable insights that can improve solutions and identify new opportunities

· Liaise with major customers during preliminary installation and testing of new products and services

· Design and develop high quality business solutions

· Support delivery implementation

· Develop and implement test plans

· Support and participate in user acceptance testing

 

‘Must have’ knowledge, skills and experiences

· 3 - 8+ years in-depth experience as a Business Analyst or similar position, across project methodologies e.g., Agile and Traditional

· Extensive experience in eliciting, analyzing, and validating business requirements.

· Proven experience in analyzing and mapping business processes.

· Ability to identify inefficiencies, create strategies and implement solutions

· Solid understanding of project management lifecycles, disciplines and procedures.

· Ability to appreciate difficult problems and work autonomously on tasks with a high complexity, works collaboratively as part of a team and clearly represent consolidated findings.

· Excellent verbal and written communication to interact effectively with stakeholders at all levels.

· As a Lead Business Analyst, manage a group of Journey Experts, ensuring adherence to all people policies and processes and responsible for personal development, performance reviews, coaching & development for all chapter members

 

‘Good to have’ knowledge, skills and experiences

· Should possess knowledge of agile methodologies such as LEAN and Kanban and proficiency in supporting tools for e.g., JIRA

· Have been a Lead / Senior / Business Analyst in an investment project or exposure to Retail banking.

 

Capabilities

· Business Analysis (including Requirement Gathering, Process Mapping)

· Business Management

· Business Process Re-engineering

· Solution Design

· Data Interpretation

· Delivery Management

· Planning and Prioritization

· Relationship Management

· Change Management

· Communications

· Content Design

· Customer Solutioning

· Data Analysis

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