![Niagara Networks](https://media.trabajo.org/img/noimg.jpg)
Senior Technical Support Engineer
3 weeks ago
Niagara Networks is a Silicon Valley-based company that specializes in the Open Visibility Platform™ for network security. Our solutions provide NetOps and SecOps teams with agile and efficient administration of multiple security tools and platforms while reducing operational expenses and downtime. We offer high-performance, high-reliability network visibility and traffic delivery solutions for service providers and enterprises. Our products empower Security and Network Operations Centers (SOC/NOC) with end-to-end visibility and actionable traffic intelligence across physical and virtual networks. Niagara Networks designs, develops, and manufactures our products in the Silicon Valley, USA.
Role Description
This is a full-time remote role for a Senior Technical Support Engineer. The Senior Technical Support Engineer will be responsible for providing technical support and troubleshooting assistance to customers. They will analyze and resolve customer issues, deliver exceptional customer service, and collaborate with internal teams to ensure timely resolutions. The Senior Technical Support Engineer will also maintain accurate records of customer interactions and contribute to the development of support documentation and knowledge base articles.
Qualifications
Technical Support and Troubleshooting skills
Analytical Skills
Customer Support and Customer Service skills
Excellent communication and interpersonal skills
Ability to work independently and remotely
Prior experience in network security or related field is a plus
CCNA (or any related network ceritifications) is an add-on
-
Senior Technical Support Engineer
2 weeks ago
Delhi, India Oracle Full timeThe Oracle Cloud Infrastructure (OCI) team can provide you the opportunity to build and operate a suite of massive scale, integrated cloud services in a broadly distributed, multi-tenant cloud environment. OCI is committed to providing the best in cloud products that meet the needs of our customers who are tackling some of the world’s biggest...
-
Senior Support Engineer
4 weeks ago
Delhi, India CES Full timeJob Role : We are looking for a Senior Power BI Support Engineer to join our team. Ideal Candidate: Proven experience (4+ years) in Power BI development and support. Proven experience in providing technical support for Power BI or similar business intelligence tools. Strong understanding of data modelling, ETL processes, and data visualization...
-
Technical Support Engineering
2 weeks ago
Delhi, India Microsoft Full timeOverviewWith over 18,000 employees worldwide, the Microsoft Customer Experience & Success (CE&S) organization is responsible for the strategy, design, and implementation of Microsoft’s end-to-end customer experience. Come join CE&S and help us build a future where customers come to us not only because we provide industry-leading products and services, but...
-
Technical Support Engineer
4 weeks ago
delhi, India UE SYSTEMS Full timeThe ideal candidate will be responsible for training and supporting our technology products to implement and to resolve our customers' technical issues. You will support the customer by acting as the liaison between the customer and internal sales team. Your ability to work in complex networking environment will also make you an ideal...
-
Technical Support Engineering
3 weeks ago
Delhi, India Microsoft Full timeOverviewWith over 18,000 employees worldwide, the Microsoft Customer Experience & Success (CE&S) organization is responsible for the strategy, design, and implementation of Microsoft’s end-to-end customer experience. Come join CE&S and help us build a future where customers come to us not only because we provide industry-leading products and services, but...
-
Senior Technical Sales Engineer
4 weeks ago
Delhi, India Chemtron Science Laboratories Private Limited Full timeCompany DescriptionChemtron Science Laboratories Private Limited is a leading calibration gas manufacturer and exporter based in Navi Mumbai, India. With 22 years of experience, our company is divided into four divisions: Gases, Engineering, and Post Harvest Technology. We provide NPL and NIST traceable gas standards, as well as gas handling equipment for...
-
Senior Technical Support
2 months ago
Delhi, India Career Connect Full timeJob DescriptionA SENIOR TECHNICAL Support 1 is generally assigned for the upkeep of the company's asset deployed in different areas across the country via on-site and remote implementations. The Technical Support 1 shall be analytical and sufficiently trained in every aspect of the job. They are expected to deliver concise reports and outputs.ROLES AND...
-
Senior Telecom design Engineer
3 weeks ago
delhi, India Al Wafa Technical Systems Services L.L.C Full timeTips: Provide a summary of the role, what success in the position looks like, and how this role fits into the organization overall.Job OverviewThe Senior Telecom design Engineer plays a critical role in the planning, design, and implementation of telecommunication systems. The Senior Telecom Design Engineer will be responsible for developing detailed design...
-
Technical Support Engineer
3 weeks ago
Delhi, India QSC Full timeBelow is the job description. Job Title: Training Application Engineer / Technical Support Engineer Location: Delhi – India Overview: As an Applications Engineer, you are the technical backbone to our consultants, system integrators & end-users to provide pre-sales design support. Your expertise flows into training, the design and implementation of...
-
Senior Telecom design Engineer
3 weeks ago
Delhi, India Al Wafa Technical Systems Services L.L.C Full timeTips: Provide a summary of the role, what success in the position looks like, and how this role fits into the organization overall. Job Overview The Senior Telecom design Engineer plays a critical role in the planning, design, and implementation of telecommunication systems. The Senior Telecom Design Engineer will be responsible for developing detailed...
-
Senior Telecom design Engineer
3 weeks ago
Delhi, India Al Wafa Technical Systems Services L.L.C Full timeTips: Provide a summary of the role, what success in the position looks like, and how this role fits into the organization overall.Job OverviewThe Senior Telecom design Engineer plays a critical role in the planning, design, and implementation of telecommunication systems. The Senior Telecom Design Engineer will be responsible for developing detailed design...
-
Technical Support Engineer
2 weeks ago
Delhi, India HERE Technologies Full timeTechnical Support serves as a global organization, offering extensive expertise in HERE products and services. Our role involves aiding in technical sales and collaborating closely with Product, Development, and Operations teams to address customer issues and enhance the functionality of HERE products and services.We are seeking aTechnical Support Engineer...
-
Technical Support Engineer
2 weeks ago
Delhi, India HERE Technologies Full timeTechnical Support serves as a global organization, offering extensive expertise in HERE products and services. Our role involves aiding in technical sales and collaborating closely with Product, Development, and Operations teams to address customer issues and enhance the functionality of HERE products and services.We are seeking aTechnical Support Engineer...
-
Technical Support Engineer
1 month ago
delhi, India Progress Residential® Full timeMicrosoft TeamsOverview:We're in search of a seasoned and customer focused Technical Support Engineer to bolster our team. The ideal candidate will excel in providing technical aid and guidance to our internal users concerning hardware, software, and other computer systems. This role entails troubleshooting issues, executing repairs, and implementing...
-
Cyber Security Technical Support Engineer
4 weeks ago
Delhi, India Minutes to Seconds Pty Ltd Full timeJob DescriptionAbout the jobAt Minutes to Seconds, we match people having great skills with tailor-fitted jobs to achieve well-deserved success. We know how to match people to the right job roles to create that perfect fit. This changes the dynamics of business success and catalyzes the growth of individuals. Our aim is to provide both our candidates and...
-
Technical Support Engineer
2 weeks ago
delhi, India HERE Technologies Full timeTechnical Support serves as a global organization, offering extensive expertise in HERE products and services. Our role involves aiding in technical sales and collaborating closely with Product, Development, and Operations teams to address customer issues and enhance the functionality of HERE products and services.We are seeking a Technical Support Engineer...
-
Technical Support Engineer
2 weeks ago
delhi, India HERE Technologies Full timeTechnical Support serves as a global organization, offering extensive expertise in HERE products and services. Our role involves aiding in technical sales and collaborating closely with Product, Development, and Operations teams to address customer issues and enhance the functionality of HERE products and services.We are seeking a Technical Support Engineer...
-
Senior Enterprise Technical Support Engineer
3 weeks ago
Delhi, India OneLogin Full timeOverviewQuest is an award-winning IT management software provider offering a broad selection of solutions that solve some of the most common and most challenging IT problems. Since 1987, we’ve been reducing the time and money our customers spend on IT administration, so they can invest more on business innovation. With more than 100,000 customers in 100...
-
Senior Product Support Engineer
2 weeks ago
delhi, India Scrut Automation Full timeAbout the Job,The Senior Product Support Engineer is the customer champion, providing expert technical guidance and resolution for intricate issues. They leverage deep product knowledge to diagnose and solve complex problems, while also serving as a critical partner in identifying and implementing customer-driven enhancements. This role thrives on both...
-
Senior Product Support Engineer
2 weeks ago
delhi, India Scrut Automation Full timeAbout the Job,The Senior Product Support Engineer is the customer champion, providing expert technical guidance and resolution for intricate issues. They leverage deep product knowledge to diagnose and solve complex problems, while also serving as a critical partner in identifying and implementing customer-driven enhancements. This role thrives on both...