Specialist
1 month ago
Company : Rama Water Filter (Established in 1972)
Location : Neelankarai, Chennai
Type : Full-time
About Us :
Rama / Phoenix Water Filter, a pioneer in the water filtration industry since 1972, has broadened its presence across multiple marketplaces. We are looking for a highly skilled B2C and D2C Specialist with a proven track record to manage and optimize our digital sales channels across the USA, UK, and Europe.
Key Responsibilities:
Take complete ownership of our Amazon and Shopify platforms, managing all aspects from setup to sales optimization.
Ensure seamless product listing, pricing, promotions, inventory management, and customer engagement.
Look after web development in house support or third-party service, stock management, returns processing, and overall portal efficiency.
Develop strategies to increase online sales, improve brand visibility, and optimize customer experience on Amazon and Shopify.
Analyse sales trends and performance metrics to identify growth opportunities.
Ensure thorough understanding and compliance with Amazon and Shopify guidelines, policies, and best practices.
Collaborate with internal teams and external vendors to streamline operations and improve overall efficiency.
Handle customer inquiries and reviews, ensuring satisfaction and responsible for end-to-end customer management.
Qualifications & Skills Required:
A minimum of 5 years of hands-on experience in managing Amazon and Shopify portals.
Must have managed a marketing fund of at least ₹2 crore and overseen a revenue portfolio of ₹50 crore or more.
A strong educational foundation with excellent command of English and mathematics is essential.
Fluency in English is mandatory, while proficiency in French is preferred but not mandatory.
Must have qualified in and excelled at Amazon or Shopify certification programs.
Thorough knowledge of both platforms from A to Z.
Selection Process:
Shortlisted candidates will undergo an intensive interview process to assess their expertise in independently managing operations on Amazon and Shopify.
Only candidates with a proven track record and in-depth expertise in Amazon and shopify can apply
Candidates with expertise in the consumer durables industry are preferred.
Compensation & Benefits:
Salary: Flexible for the right candidate; experience and performance will determine final package.
Incentives: Sales-based incentives
Leverage internal support or external resources as needed to enhance operations
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