Trainee

4 days ago


Hyderabad, India Hiretalents Full time
Job Title: Trainee/ Executive/ Sr.Executive

Function:

IDE

(Insurance deskExpert)

JobType:

Full Time Job ReportsTo:

Team leader/ Assistant Manager Location: Bangalore/Hyderabad/PuneOurclient is

continues to be acompetitive service provider in the Insure Tech Reimbursement ClaimSettlement and the related industry. With ambitious growth plans inmind Our client is looking to offer cutting edge solutions to bothpatients and the partner hospitals by leveraging technology andwith unique product offerings.As anoperation executive the candidate is required to support the ClaimAssistance Team that are placed at the Partner Hospitals for thesmooth functioning of the daytotodayoperationsJobDuties &Responsibilities

Tointeract with hospital insurancepatients.Create whatsapp groups toprovide/share information.Collectingnecessary documents from Patient /Hospital.Coordinate with internal medical and Ops teamfor initial approval.Cross checking the filesbefore sharing with the approvalteam.Educating patients about deduction.To create awareness about reimbursementclaims. ( Pre & PostHospitalization )Collectingclaim support documents from the patients / hospitals &coordinate with backend team to ensure smooth transfer of data tothe TPA/Insurance company.Efficiently andeffectively handle grievance / issue raised by hospital staff& patients escalate issue to the team leader asnecessary.Followup and provide Updates to theclientsEfficiently and effectively handlegrievance / issue raised by hospital staff & patientsescalate issue to the team leader Regional Manager ClaimsAssistance Manager Operations and Business Head as necessary.

Qualifications& Skills.

AnyGraduation / Post GraduationShould have goodlistening & analytical skillsExcellentinterpersonal & communication skills

AdditionalSkills.

Strong verbalskillsStrong problemsolving skills andenthusiasm for new tasks andchallengesRelationship buildingskills.Ability to multitask and prioritizewith a strong work ethic and attention todetailAbility to operate with a high level ofconfidentiality andprofessionalismcommunication skills,analyticalskills,self-confidence,hospitals,confidentiality
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