CRM Data Analyst
1 week ago
created for the sales PODs as and when required by the Sales Team/Management Creating, updating and testing validation rule, workflow rule, process builder and
security access according to business process requirement Managing Salesforce application user profiles, roles, permissions and implemented
object level, field level and record level security Account/Task/Lead/Opportunity/Contact reassignment as and when required Perform routine Salesforce Data management/cleanup tasks Creating various advanced fields like pick lists, custom formula fields, field
Dependencies, automated alerts, field updates as per requirements Worked with the Data Ops team to make provision of credit notes on the CRM in the
form of invoices and adding it on the opportunity object Identifying and fixing gaps in Salesforce business processes Creating and maintaining system documentation for fields, process and Workflows Creating low balance opportunities in the CRM based on low balance alert inbox and
taking follow up for same Work closely with leadership and sales team to identify systems, data or process needs
that can drive revenue growth and streamline the sales process Owning and executing the fixes/gaps arising out of the reconciliation of reports Administration and support of Salesforce application and timely resolution of requests Air call task reassignments to Sales Reps What working at SMS Magic Offers? At SMS Magic, people growth is parallel to company’s growth and our work culture supports our commitment to creating a world class CRM messaging company.
Our work culture is built on high-performance teaming - where everyone can achieve their potential and contribute to building a better working world for our people and our clients.
We offer a sense of balance, we want our people to be active, healthy, and happy, not just in their jobs but in their lives outside of work. Our competitive compensation package where you’ll be rewarded based on your performance and recognized for the value you bring to our business. In addition, we do our best to make your time with us a rewarding learning experience that helps you grow as an individual.
Plus, we offer The freedom and flexibility to handle your role in a way that’s right for you Gain exposure to a dynamic and growing global business environment Exposure to
innovative and cutting-edge technology and tools
Scope to showcase one’s analytical capabilities and make high impact contributions to Business teams Whenever you join, however long you stay, the exceptional SMS Magic experience lasts a lifetime. Recognized as industry leader, we continually strive to be a great place to work and with a commitment to hiring and developing the most passionate people, we’ll make our ambition to be the “World’s best Messaging Partner” a reality. About SMS Magic:
Founded over 10 years, we’ve become a trusted messaging leader for businesses around the world. We work with global customers across many industries including contact centers, financial services, higher education, retail, staffing, wellness and more. Our customers range from small and mid-size businesses to large global enterprises. Our commitment to every customer is, “We will deliver the most advanced, simple-to-use messaging platform available, so you can focus on the personal touch that sets you apart from your competition”.
If you can confidently demonstrate that you meet the criteria mentioned above, please contact us as soon as possible. SMS Magic is committed to inclusiveness, fairness, and accessibility. We encourage all qualified candidates to apply. Read mode about us at:
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