Cisco Meraki L3 Infrastructure Lead

2 weeks ago


uttar pradesh, India Sopra Steria Full time
Should have excellent communication skills
Hands on Experience in Switching and Routing
Troubleshoot complex LAN & WAN issues.
Experience in Cisco Meraki is must
In-depth knowledge of Cisco Meraki solution- MX , MS , MR , MT & MV.
Understand customer requirements for wireless networks, integration of Cisco Meraki with existing infrastructure.
Troubleshoot and resolve complex WAN issues in coordination with carriers & suppliers
Responsible for improving performance for the customer network, devices and services
Maintaining internal and customer communication during the ticket resolution
Execute project tasks, including but not limited to gathering customer technical requirement, configuring router, switches, firewalls and other associated network devices if any.
F5 knowledge would be an added advantage.
Firewalls knowledge of Checkpoint or Fortigate would be an advantage.
Assist in creation of Root Cause analysis (RCA)
Hands on experience on VPN technologies
Responsible for documentation of customer network and updating internal knowledge database
Training and Mentoring Level 1 network engineers and other staff as necessary
Total Experience Expected: 06-08 years

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