Junior Client Servicing Associate
4 days ago
Responsibilities:Cultivate and maintain strong relationships with existing clients through regular communication and engagement.Understand client needs, anticipate challenges, and proactively address concerns to ensure overall client satisfaction.Act as the primary point of contact for clients, providing timely and accurate information on products, services, and project status.Collaborate with the sales team to identify opportunities for upselling and cross-selling based on client needs.Assist in preparing proposals, presentations, and other sales materials to effectively communicate the value of our products and services.Possess a basic understanding of design principles to effectively communicate with clients and internal design teams.Collaborate with design professionals to ensure client expectations align with the creative vision of projects.Work closely with the marketing department to understand overall marketing strategies and integrate them into client interactions.Provide insights and feedback to the marketing team based on client interactions and market trends.Maintain accurate and up-to-date records of client interactions, transactions, and project details.Analyze client data and feedback to identify trends, opportunities, and areas for improvement.
Qualifications:Bachelor's degree in Business, Marketing, or a related field.Proven experience of at least 1 year in client management.Strong communication and interpersonal skills.Candidates with agency experience in account management would be preferred.Basic understanding of design principles.Previous experience in marketing is a must.Ability to work collaboratively in a team-oriented environment.Excellent organizational and time-management skills.
Job Type:
Full-time work from the office in Dwarka
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