Senior Quality Engineer

2 months ago

noida, India FCM Travel India Full time

FCM is one of the world’s largest travel management companies and a trusted partner for national and multinational corporations. With a 24/7 presence in 97 countries, FCM leverages flexible technology to anticipate and address client needs, backed by experts who offer in-depth local knowledge and a commitment to duty of care. As part of the ASX-listed Flight Centre Travel Group, FCM is dedicated to delivering the best market rates, unique added-value benefits, and exclusive solutions. A leader in the travel tech space, FCM offers proprietary client solutions alongside specialist services through FCM Consulting and FCM Meetings & Events.


The Senior Quality Engineer will lead initiatives in assessing and mitigating risks, solving quality challenges, and implementing changes to enhance engineering efficiency. This role involves developing and executing exploratory and automated tests to ensure high product quality while coaching developers on best practices in quality engineering.


Primary Accountabilities & Objectives:


  • Create comprehensive test plans, test cases, and acceptance criteria.
  • Develop and maintain automated test cases and frameworks tailored to FCM's products.
  • Drive quality as a shared responsibility across the engineering team.
  • Coordinate with product and engineering teams to prioritize quality throughout the development lifecycle.
  • Coach developers on test automation techniques and quality testing practices.
  • Collaborate on automation initiatives, including data preparation and environment setup.
  • Deliver quality reporting and dashboards to enhance visibility and transparency.
  • Identify and remediate quality and process limitations within engineering workflows.
  • Contribute to continuous improvement of test quality by conducting reviews and providing actionable recommendations.
  • Assist with development tasks as required.


Key Communication and Relationships:


  • Product Manager
  • Team Lead
  • Business Analyst
  • Scrum Master/Coach
  • Quality Engineering Team
  • UX/UI Designer
  • Internal Business Stakeholders


Experience:


(Essential):

  • 10+ years of experience in software testing and automation.
  • 4+ years of experience with Cypress and Jest for test automation.
  • Proven experience in application, system integration, API, and end-to-end testing.
  • Proficiency with API testing frameworks (e.g., Postman, Cypress).
  • Programming expertise in JavaScript and TypeScript.
  • Experience integrating and maintaining automation tests and quality gates in CI/CD pipelines (e.g., GitHub Actions).
  • Experience in coaching and mentoring team members on quality engineering practices and processes.


Desired:

  • Performance testing experience.
  • Familiarity with the Quality Assistance model.
  • ISTQB Certification.
  • Experience with AWS and GitHub Actions pipelines.
  • Knowledge of observability tools (e.g., Splunk for logging, New Relic for monitoring).

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