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Chief Manager
2 months ago
AboutClient:
Our client is adistinguished financial services organization offering lendingsolutions for various consumer and business requirements. Theircommitment to customer satisfaction and innovation makes them atrusted partner. They maintain a robust presence in urban and ruralregions driving economic development.
a) PerformanceMarketing Strategy & Execution:
- Develop and implement a comprehensiveperformance marketing strategy aligned with the overall businessgoals and objectives of the NBFC.
- Identify andprioritize the most effective digital marketing channels for leadgeneration such as Search Engine Marketing (SEM) Search EngineOptimization (SEO) with a conversion focus Social Media Marketing(SMM) focused on lead acquisition Paid Advertising (PPC Display)and Email Marketing nurturing campaigns.
- Leadthe selection negotiation and management of digital marketingagencies and vendors specializing in performance marketingchannels.
- Oversee campaign budgetingallocation and optimization across all channels based onperformance data and return on investment (ROI).
- Implement A/B testing methodologies and utilize dataanalytics to continuously optimize campaign performance andmaximize lead generation.
- Track and measurekey performance indicators (KPIs) such as costperlead (CPL) leadquality and conversion rates to ensure campaign effectiveness andROI.
- Stay updated on the latest performancemarketing trends tools and technologies within the NBFCspace.
b) Lead Management & ConversionOptimization:
- Developand implement a datadriven lead management strategy to ensureefficient lead nurturing and conversion into payingcustomers.
- Work closely with the sales team tounderstand their needs and ensure a seamless lead handoverprocess.
- Analyze website traffic data and userbehavior to identify areas for improvement and optimize theconversion funnel for better lead generation.
- Implement conversion rate optimization (CRO) strategieson the NBFCs website to enhance lead capture and conversionrates.
- Digital Business Projects &Growth Initiatives
- Champion and lead digitalbusiness projects that support lead generation customer acquisitionand overall business growth objectives.
- Identify and implement new performance marketing channelsand tactics to stay ahead of the curve and maximize lead generationpotential.
- Research and analyze market trendsto develop innovative digital marketing strategies and campaignsthat differentiate the NBFC in the competitivelandscape.
c) Analytics:
- Demand Generation from Digital Campaigns:Prospects
- Social Media: Campaigns ReachRelevance
- Digital Media: Campaigns Share ofVoice
- Website: Traffic Reach Ranking andKeyword authority
d) FunctionalCompetencies:
- Workingknowledge Website Management Content Management SEO SEM
- Working knowledge of social media ORM Campaign ManagementLead Management Online Customer Care GDN
- Mobility Experience / development of mobile sites /Apps
- Agency Management
- Media Planning Skills Analytical Skills etc.
Qualifications: MBA Marketing(preferred Tier II or III B School)
Experience: 10 years exp in Digital Marketing with a focus onperformance marketing/ content strategy/campaign management alongwith team handlingexperience
Remote Work :
No