SR. Executive

SR. Executive - STORE (M/F/D) Location Derabassi - Punjab, IndiaPacesetting. Passionate. Together. HELLA is a listed,internationally positioned automotive supplier operating under the umbrella brand FORVIA. Within this de facto group, HELLA stands for high-performance lighting technology and automotive electronics. At the same time, the Company covers a broad service and product portfolio for the spare parts and workshop business as well as for manufacturers of special-purpose vehicles with its Lifecycle Solutions business group. HELLA has around 36,000 employees at more than 125 locations worldwide and generated consolidated sales of € 6.3 billion in the fiscal year 2021/2022. YOUR TASKS Overseeing all store operations and ensuring they run smoothly and efficiently. Developing and implementing strategies to improve store performance and productivity. Leading, guiding, and supervising the store team towards achieving company objectives. Communicating effectively with all team members, stakeholders, suppliers, and customers to ensure smooth operations. Maintaining strict control over inventory levels in order to meet internal and external demand of products. Implementing measures to minimize stock loss through negligence, theft, or mismanagement. Strictly adhering to performance, quality, and customer-service standards; resolving problems; completing audits; identifying trends; determining system improvements; and implementing change. Analyzing and interpreting trends to facilitate planning and forecasting of future stock needs. Ensuring the store complies with all health and safety regulations, local laws, and company policies. Managing and coordinating the everyday operations and activities of the store. Handling customer complaints and concerns in an efficient, professional manner. Preparing detailed reports on buying trends, customer preferences, and profits. Conducting regular performance evaluations of staff and providing the required training or counseling as necessary. Ensuring the store environment is kept clean, safe, and presentable at all times to create a pleasant shopping experience for customers. YOUR QUALIFICATIONS Bachelor's degree in Business Administration, Retail Management, or related field is preferred. A minimum of 5 years' experience in a similar role in the retail industry. Strong leadership skills and the ability to inspire and motivate a team. Exceptional customer service skills and a customer-focused approach. Excellent communication, interpersonal, and negotiation skills. Proficient in Microsoft Office Suite and other store management systems. Knowledge of inventory management, merchandising, and risk management. Must have a keen eye for detail and strong decision-making skills. Proven experience in implementing marketing strategies and improving store sales. Knowledge of business process and functions (finance, HR, procurement, operations etc.) Strong organizational and multitasking abilities. Ability to work in a fast-paced, high-pressure environment. Problem-solving mindset with the ability to adapt and drive change. Must be available to work a flexible schedule, including evenings, weekends, and holidays as needed.