![Amazon Dev Center India - Hyderabad](https://media.trabajo.org/img/noimg.jpg)
WFM Program Manager
3 days ago
BASIC QUALIFICATIONS
- 3+ years of program or project management experience- 3+ years of working cross functionally with tech and non-tech teams experience- Experience defining program requirements and using data and metrics to determine improvements- Experience defining program requirements and using data and metrics to determine improvements- Bachelor’s Degree in a quantitative field (engineering, economics, math, statistics)- Experience of 5+ years in leading a workforce planning team and outsourcing projects.- Experience building capacity models using various statistical tools for forecasting and optimization.
PREFERRED QUALIFICATIONS
- Masters Degree in a quantitative field (engineering, economics, math, statistics) ·- Experience in Aspect or equivalent eWFM platform ·- Experience in advanced data analytics, relevant to WFM and Ops metrics ·- Experience in managing multi-geography based teams
-
WFM Program Manager
1 week ago
Hyderabad, Telangana, India Amazon Full timeJob summary:The Registration & Compliance (R&C) organization is responsible for making Amazon the safest and most trusted place on Earth by protecting the innocent and deterring the 'ill intentioned'. Protecting the interests of the end users is our top priority, balancing being compliant and giving a great customer experience. Our team achieves this...
-
WFM Program Manager
9 hours ago
hyderabad, India Amazon Dev Center India - Hyderabad Full timeJob summary:-The Registration & Compliance (R&C) organization is responsible for making Amazon the safest and most trusted place on Earth by protecting the innocent and deterring the 'ill-intentioned'. Protecting the interests of the end users is our top priority, balancing being compliant and giving a great customer experience. Our team achieves this...
-
WFM Program Manager
2 days ago
Hyderabad, India Amazon Dev Center India - Hyderabad Full timeJob summary:-The Registration & Compliance (R&C) organization is responsible for making Amazon the safest and most trusted place on Earth by protecting the innocent and deterring the 'ill-intentioned'. Protecting the interests of the end users is our top priority, balancing being compliant and giving a great customer experience. Our team achieves this...
-
WFM Program Manager
2 months ago
Hyderabad, India Amazon Dev Center India - Hyderabad Full timeWe are looking for an Good Workforce Management (WFM) Program Manager I, who is passionate about their work, understands how to manage contacts across a network of contact centers, and who has the ability to contribute new innovations within the Amazon Account Health Support Workforce Management Team. The ideal candidate will possess experience in typical...
-
WFM Program Manager
3 weeks ago
hyderabad, India Amazon Dev Center India - Hyderabad Full timeWe are looking for an Good Workforce Management (WFM) Program Manager I, who is passionate about their work, understands how to manage contacts across a network of contact centers, and who has the ability to contribute new innovations within the Amazon Account Health Support Workforce Management Team. The ideal candidate will possess experience in typical...
-
WFM Program Manager
3 weeks ago
Hyderabad, India Amazon Dev Center India - Hyderabad Full timeWe are looking for an Good Workforce Management (WFM) Program Manager I, who is passionate about their work, understands how to manage contacts across a network of contact centers, and who has the ability to contribute new innovations within the Amazon Account Health Support Workforce Management Team. The ideal candidate will possess experience in typical...
-
WFM Program Manager
2 months ago
hyderabad, India Amazon Dev Center India - Hyderabad Full timeWe are looking for an Good Workforce Management (WFM) Program Manager I, who is passionate about their work, understands how to manage contacts across a network of contact centers, and who has the ability to contribute new innovations within the Amazon Account Health Support Workforce Management Team. The ideal candidate will possess experience in typical...
-
WFM Program Manager
1 week ago
Hyderabad, Telangana, India Amazon Dev Center India - Hyderabad Full timeWe are looking for an Good Workforce Management (WFM) Program Manager I, who is passionate about their work, understands how to manage contacts across a network of contact centers, and who has the ability to contribute new innovations within the Amazon Account Health Support Workforce Management Team.The ideal candidate will possess experience in typical...
-
WFM Program Manager, Workforce Management
3 weeks ago
hyderabad, India Amazon Dev Center India - Hyderabad Full timeHave you ever thought about what it takes to detect and prevent bad actors from submitting falsified documents and creating fraudulent seller accounts? What would you do to create a trusted marketplace where millions of buyers and sellers can safely transact online? What kinds of processes and systems would you build to maximize customer satisfaction? Amazon...
-
WFM Program Manager, Workforce Management
1 week ago
Hyderabad, Telangana, India Amazon Full timeHave you ever thought about what it takes to detect and prevent bad actors from submitting falsified documents and creating fraudulent seller accounts? What would you do to create a trusted marketplace where millions of buyers and sellers can safely transact online? What kinds of processes and systems would you build to maximize customer satisfaction? Amazon...
-
WFM Program Manager, Workforce Management
3 weeks ago
Hyderabad, India Amazon Dev Center India - Hyderabad Full timeHave you ever thought about what it takes to detect and prevent bad actors from submitting falsified documents and creating fraudulent seller accounts? What would you do to create a trusted marketplace where millions of buyers and sellers can safely transact online? What kinds of processes and systems would you build to maximize customer satisfaction? Amazon...
-
WFM Program Manager, Workforce Management
1 week ago
Hyderabad, Telangana, India Amazon Dev Center India - Hyderabad Full timeHave you ever thought about what it takes to detect and prevent bad actors from submitting falsified documents and creating fraudulent seller accounts? What would you do to create a trusted marketplace where millions of buyers and sellers can safely transact online? What kinds of processes and systems would you build to maximize customer satisfaction? Amazon...
-
Assistant Manager
2 months ago
Hyderabad, India Genpact Full timeGenpact (NYSE: G) is a global professional services and solutions firm delivering outcomes that shape the future. Our 125,000+ people across 30+ countries are driven by our innate curiosity, entrepreneurial agility, and desire to create lasting value for clients. Powered by our purpose – the relentless pursuit of a world that works better for people –...
-
Assistant Manager
3 weeks ago
Hyderabad, India Genpact Full timeGenpact (NYSE: G) is a global professional services and solutions firm delivering outcomes that shape the future. Our 125,000+ people across 30+ countries are driven by our innate curiosity, entrepreneurial agility, and desire to create lasting value for clients. Powered by our purpose – the relentless pursuit of a world that works better for people –...
-
Manager - WFM
2 months ago
hyderabad, India Genpact Full timeGenpact (NYSE: G) is a global professional services and solutions firm delivering outcomes that shape the future. Our 125,000+ people across 30+ countries are driven by our innate curiosity, entrepreneurial agility, and desire to create lasting value for clients. Powered by our purpose – the relentless pursuit of a world that works better for people –...
-
Manager - WFM
2 months ago
Hyderabad, India Genpact Full timeGenpact (NYSE: G) is a global professional services and solutions firm delivering outcomes that shape the future. Our 125,000+ people across 30+ countries are driven by our innate curiosity, entrepreneurial agility, and desire to create lasting value for clients. Powered by our purpose – the relentless pursuit of a world that works better for people –...
-
Manager - WFM
3 weeks ago
hyderabad, India Genpact Full timeGenpact (NYSE: G) is a global professional services and solutions firm delivering outcomes that shape the future. Our 125,000+ people across 30+ countries are driven by our innate curiosity, entrepreneurial agility, and desire to create lasting value for clients. Powered by our purpose – the relentless pursuit of a world that works better for people –...
-
Manager - WFM
3 weeks ago
Hyderabad, India Genpact Full timeGenpact (NYSE: G) is a global professional services and solutions firm delivering outcomes that shape the future. Our 125,000+ people across 30+ countries are driven by our innate curiosity, entrepreneurial agility, and desire to create lasting value for clients. Powered by our purpose – the relentless pursuit of a world that works better for people –...
-
Manager II, Program Mgmt, SEPO WFM
1 month ago
Hyderabad, India ADCI HYD 16 SEZ Full timeHave you ever thought about what it takes to detect and prevent fraud among hundreds of millions of e-Commerce transactions in different countries? What would you do to create a trusted marketplace where millions of buyers and sellers can safely transact online? What kinds of processes and systems would you build to maximize customer satisfaction? Amazon is...
-
Manager II, Program Mgmt, SEPO WFM
3 weeks ago
hyderabad, India ADCI HYD 16 SEZ Full timeHave you ever thought about what it takes to detect and prevent fraud among hundreds of millions of e-Commerce transactions in different countries? What would you do to create a trusted marketplace where millions of buyers and sellers can safely transact online? What kinds of processes and systems would you build to maximize customer satisfaction? Amazon is...