Sr. Venue Executive- Sports

4 weeks ago


mumbai, India Hudle Full time
Exp.- 0-2 Years
Salary - 18-25K
A VE is responsible for managing the operations of the sports facilities he or she is assigned to. Some highlights of the role include:
●      Being responsible for the infrastructure of a sports facility and reporting to the manager on a timely manner, plus being responsible to work with partners for maintenance and upkeep of the facility.
●      To ensure hygiene is top class and all utilities ( water, electricity, etc ) are properly functioning.
●      Talk to customers, answer customer queries and create a positive environment at the sports facility for the customers
●      To develop an expertise in the tools that are used to manage operations - Hudle App, Sling, Slack.
●      Develop and maintain relationships with sports facility owners and its staff.
●      To ensure branding is installed well and is enhancing the ambience of the facility.
●      To ensure equipment is readily available for the customers.
●      Work with the managers directly to implement policies and follow them.
●      Represent Hudle with high ownership, integrity and professionalism.
●      Develop and share insights related to pricing, customer experience and operations with the central team.
●      Collect and Report collections in a timely and accurate manner.
●      To own and organize pickup games & events to create community at the facility.
Qualifications & Requirements:
●     Graduate in any field. Sports Grad is a plus
●     Basic to advance interest in sport.
●     Functional understanding of technology.
●     Conversant in Hindi, Marathi & English.
●     Very high in integrity, punctuality and great at customer service.
●     Ability to work in shifts 6 days a week anytime between 5am and 12 midnight.
●     Should be mobile - owning a personal vehicle will be a plus.
●     Past experience in the hospitality industry, including hotels, retail, QSRs, facility management is preferred.

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