Network Operation Engineer USA

3 weeks ago


Delhi, India Excis Compliance ltd Full time
Job DescriptionResponsibilities

Pro-actively monitor and manage the LAN and WLAN

Troubleshoot routing and switching incidents.

Utilize customer provided tools to monitor and manage devices including, but not limited to, F5 LTM/GTM, Cisco WLC, DDI Infoblox, Cisco Switches and routing devices.

Support for New Site LAN & WAN Infrastructure installation or Relocations

Support for New Technology Rollout or Transform Project data collections.

Maintain and update CMDB, Cisco Prime infrastructure

Coordination with colocation Datacenter Administration

Infoblox DHCP/DNS/IPAM (use, management, troubleshooting)

Troubleshoot voice quality and routing issues

Coordinate with local site contact for service provider issues

Management and support of riverbed steelhead devices.

Internet monitoring and router management; monitoring internet utilization and starting incidents at the provider in case of outage.

Incidents tickets and service request ticket resolution within agreed KPI’s

Focal contact for all OEM network devices for support issues

Analyze vulnerability and compliance reports received from the scanning team and remediate in line with SABIC procedure for network platform vulnerabilities.

All coordination, support, troubleshooting and monitoring associated with the Network and IPT Infrastructure.This will entail close working relationship with vendors as well as the internal IT teams

Requirements

Qualifications

8 years of relevant experience

Good communication skills with customer mindset

Experience in VLAN, VTP, Inter-VLAN, VXLAN DMVPN, routing, SD-WAN STP, RSTP, PVST, 802.1x, Token ring, Ethernet, Fast Ethernet, Gigabit Ethernet, LWAPs, AZURE, SNMP, Wireless LAN

RequirementsCustomer Service Desktop Support Technical Mobile Device Hardware Troubleshooting Vendor Management Information Technology Macintosh Deployment Windows Server Ticketing Systems Switches VPN LAN

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