Salesforce Crm Analytics Specialist

Who are we: Turbostart is not just a startup fund and accelerator, we are a catalyst for builders and a powerhouse of innovation. Our mission is to propel early-stage startups into the future by providing unparalleled support in technology, marketing, strategy, and beyond. We're in the business of building tomorrow's leaders - today. After 6 Years and 5 Funds we have supported over 50 startups, spanning sectors, stages and geographies - and this is just the beginning Turbostart spans India, the Middle East, the US as well as Singapore - giving you the opportunity to gain exposure and see the impact of your work ripple across regions. Turbostart has also launched 5 Centers of Excellence across Tech, Marketing, Sales, UI/UX and Investment Banking to support the growth of our startup network. Know more about us on Our portfolio company (under the same management)- Kenverse is a suite of SaaS based solutions, with an automation first approach, which provides organizations with the best of technology in today’s world, all through a single unified platform. Kenverse is a part of Turbostart’s Enterprise SaaS network of startups. Our vision is to build ground-breaking solutions to aid a transformative experience where cutting-edge solutions meet organizational excellence. Ken42- The definitive operating system for education, Ken42 helps transform and streamline operations digitally from admissions to academics, to fees and finance for higher education institutes. Kennovate -The comprehensive innovation and investment management platform, Kennovate empowers you to create custom flows that seamlessly align with your organization's evolving objectives. Kommunifi -Kommunifi fosters togetherness through genuine interactions, engagement, events, gamification and feedback. Build, Engage and bring your community closer. Kernel -Kernel revolutionizes the educational landscape with a scalable platform that connects all school stakeholders and drives the transition from existing to extensive systems. Know more about us on What we are looking for: Role: Salesforce CRM Analytics Specialist We are looking for a hands-on expert in Salesforce CRM Analytics who knows the platform end-to-end –from data ingestion and modeling to advanced SAQL, dashboard JSON, Einstein Discovery, and embedding within Salesforce. You will own the full analytics lifecycle: designing the data model, building scalable datasets and recipes, creating interactive dashboards and apps, enabling AI-powered insights, and operationalizing analytics so business users can act on insights directly in their CRM. Location: Bangalore Experience Required: 2-3 years overall CRM analytics experience What you’ll do Analytics Strategy & Solution Design Partner with business stakeholders to translate questions and use cases into CRM Analytics solutions. Design end-to-end analytics architectures on Salesforce: from data sources and pipelines to visualization and embedded actions. Define standards for naming, folder structures, apps, and lifecycle management of analytics assets. Data Integration, Prep & Modeling Own the full data pipeline into CRM Analytics: Configure and manage CRM Analytics datasets, including incremental loads, joins, and aggregations. Use Dataflows & Data Prep / Recipes to clean, transform, blend, and enrich Salesforce and external data. Implement complex transformations: derived measures, bucketing, windowing, date operations, multi-step joins, and row-level calculations. Optimize for performance and scalability, respecting row limits and optimizing dataset design given CRM Analytics Growth/Plus license constraints. Design robust row-level security (RLS) and sharing inheritance strategies for datasets. Advanced Querying (SAQL) & Dashboard JSON Write and optimize SAQL (Salesforce Analytics Query Language) for advanced aggregations, custom calculations, window functions, and non-standard visual requirements. Customize Dashboard JSON for advanced interactivity: Bindings & selection-based filters Dynamic queries and conditional formatting Custom layouts, widgets, and interactions beyond the UI builder Implement global filters, faceting, and interactions between charts, tables, and KPIs to support guided exploration. Dashboards, Lenses, Apps & Storytelling Build lenses for exploratory analysis and use them as building blocks for dashboards. Design and develop interactive dashboards with rich visualizations and KPIs. Package analytics into Apps and manage app-level access. Implement dashboard actions: updates to Salesforce records, navigation, opening records or list views, and invoking flows directly from dashboard insights. Ensure dashboards are optimized for performance and mobile usability. Governance, Security & Administration Work with Salesforce admins to enable and configure CRM Analytics licenses, permission set licenses, and permission sets, including custom permission sets for granular access. Define and enforce best practices for security and sharing at app, dataset, lens, and dashboard levels. Monitor and manage data storage limits, performance, and usage metrics. Ensure compliance with internal policies and external regulations around data privacy and access control. Our ideal candidate: Must-have skills & experience CRM Analytics Platform Expertise Candidates must have deep, hands-on experience with the following core CRM Analytics features: Analytics Studio / Analytics Tab and navigation in Salesforce. Assets: Datasets, Lenses, Dashboards, Apps, Collections. Data Prep & Pipelines: Dataflows, Recipes (Data Prep), transformation nodes, joins, aggregations, filters, and calculated fields. Query & Logic: SAQL, compare tables, bindings, dashboard JSON customization. Security & Governance: Permission sets & PSLs for CRM Analytics, app-level permissions (Viewer, Editor, Manager), row-level security, security predicates, and sharing inheritance. General Technical & Salesforce Skills Minimum 2-3 years overall CRM analytics experience. Strong Salesforce data model understanding (Sales/Service Cloud core objects; Education cloud is a plus). Strong SQL/relational concepts; ability to translate them to SAQL & Data Prep. Soft Skills Excellent communication and stakeholder management. Ability to translate complex data stories into simple, actionable insights. Comfortable owning problems end-to-end, from requirements to production and support. Nice-to-Have / Preferred Salesforce certifications such as: Salesforce Certified CRM Analytics & Discovery Consultant (or legacy Einstein/Tableau CRM certs) Salesforce Administrator / Platform App Builder Experience integrating CRM Analytics with Tableau / other BI tools. Experience in the EdTech domain where analytics plays a big role. Experience with DevOps for Salesforce (change sets, unlocked packages, Git-based deployment) for analytics assets.