Current jobs related to Real Time Analyst - mumbai - Etraveli AB

  • Real Time Analyst

    4 months ago

    Mumbai, India Etraveli Group Full time

    Etraveli Group is the globally leading company for tech solutions and fulfillment capabilities for online sales of flights. We are here to solve complexity, by connecting millions of flights and travelers across the globe, from search and selection to trip and beyond. We hold consumer online travel agency brands like Mytrip, GoToGate & Flight Network and...

  • Real Time Analyst, Mumbai

    4 months ago

    Mumbai, India Lumina Datamatics Full time

    Key Responsibilities: 2-5 Years of experience in Realtime Analyst or voice operations and Good communication skillsBasic understanding of Telephony, good analytical skillsKnowledge of IEX toolStrong knowledge of MS Office Qualifications: Any GraduateWillingness to work from office24*7 Shift (Rotational Week off’s)

  • Credit Analyst

    3 days ago

    mumbai, India The Premier Consultants ( Recruitment Company ) Full time

    This is regarding job opportunity with leading private bank. Designation: Credit Analyst - Commercial Real Estate Experience: 3-8 years Location: Mumbai Role & Responsibilities: -Preliminary examination of financing deals and structure for commercial real estate -Collaboration with the internal teams (operations, legal, technical, and relationship) to...

  • Real Estate Salesperson

    3 months ago

    Mumbai, Maharashtra, India Arch Real Estate Full time

    Marketing Academically Brillant Freshers welcomed as well. **Job Types**: Full-time, Permanent, Internship, Freelance Pay: ₹15,000.00 - ₹45,000.00 per month **Benefits**: - Cell phone reimbursement Schedule: - Day shift Supplemental pay types: - Commission pay - Performance bonus - Quarterly bonus **Experience**: - total work: 1 year...

  • Credit Analyst

    4 days ago

    Mumbai, India The Premier Consultants ( Recruitment Company ) Full time

    This is regarding job opportunity with leading private bank.Designation: Credit Analyst - Commercial Real EstateExperience: 3-8 yearsLocation: MumbaiRole & Responsibilities:-Preliminary examination of financing deals and structure for commercial real estate-Collaboration with the internal teams (operations, legal, technical, and relationship) to deliver...

  • Credit Analyst

    4 days ago

    mumbai, India The Premier Consultants ( Recruitment Company ) Full time

    This is regarding job opportunity with leading private bank.Designation: Credit Analyst - Commercial Real EstateExperience: 3-8 yearsLocation: MumbaiRole & Responsibilities:-Preliminary examination of financing deals and structure for commercial real estate-Collaboration with the internal teams (operations, legal, technical, and relationship) to deliver...

  • Credit Analyst

    3 days ago

    mumbai, India The Premier Consultants ( Recruitment Company ) Full time

    This is regarding job opportunity with leading private bank. Designation: Credit Analyst - Commercial Real Estate Experience: 3-8 years Location: Mumbai Role & Responsibilities: -Preliminary examination of financing deals and structure for commercial real estate -Collaboration with the internal teams (operations, legal, technical, and relationship) to...

  • Credit Analyst

    4 days ago

    Mumbai, India The Premier Consultants ( Recruitment Company ) Full time

    This is regarding job opportunity with leading private bank.Designation: Credit Analyst - Commercial Real EstateExperience: 3-8 yearsLocation: MumbaiRole & Responsibilities:-Preliminary examination of financing deals and structure for commercial real estate-Collaboration with the internal teams (operations, legal, technical, and relationship) to deliver...

  • Sr. Manager

    4 days ago

    mumbai, India Reputed Real Estate & Construction Company Full time

    " Company Description A mid sized successful company of over three decades, now in high growth trajectory. Role Description This is a full-time on-site role for a Senior Manager in Real Estate Operations located in Mumbai. The Senior Manager will be basically an all rounder and responsible for overseeing daily real estate operations, acquisitions, Liaising...

  • Sr. Manager

    7 days ago

    mumbai, India Reputed Real Estate & Construction Company Full time

    "Company DescriptionA mid sized successful company of over three decades, now in high growth trajectory.Role DescriptionThis is a full-time on-site role for a Senior Manager in Real Estate Operations located in Mumbai. The Senior Manager will be basically an all rounder and responsible for overseeing daily real estate operations, acquisitions, Liaising &...

  • Real Estate Portfolio Manager

    18 hours ago

    mumbai, India Forest Hills Real Estate -Dubai | India Full time

    Company Description Role Description This is a full-time on-site role for a Real Estate Portfolio Manager at Forest Hills Real Estate - Dubai | India located in Mumbai. The Portfolio Manager will be responsible for managing real estate assets, analyzing financial data, overseeing leases, and implementing portfolio management strategies...

  • Sr. Manager

    1 week ago

    mumbai, India Reputed Real Estate & Construction Company Full time

    " Company Description A mid sized successful company of over three decades, now in high growth trajectory. Role Description This is a full-time on-site role for a Senior Manager in Real Estate Operations located in Mumbai. The Senior Manager will be basically an all rounder and responsible for overseeing daily real estate operations, acquisitions, Liaising...

  • Sr. Manager

    1 week ago

    Mumbai, India Reputed Real Estate & Construction Company Full time

    "Company DescriptionA mid sized successful company of over three decades, now in high growth trajectory.Role DescriptionThis is a full-time on-site role for a Senior Manager in Real Estate Operations located in Mumbai. The Senior Manager will be basically an all rounder and responsible for overseeing daily real estate operations, acquisitions, Liaising &...

  • Sr. Manager

    5 days ago

    mumbai, India Reputed Real Estate & Construction Company Full time

    "Company DescriptionA mid sized successful company of over three decades, now in high growth trajectory.Role DescriptionThis is a full-time on-site role for a Senior Manager in Real Estate Operations located in Mumbai. The Senior Manager will be basically an all rounder and responsible for overseeing daily real estate operations, acquisitions, Liaising &...

  • Sr. Manager

    7 days ago

    Mumbai, India Reputed Real Estate & Construction Company Full time

    "Company DescriptionA mid sized successful company of over three decades, now in high growth trajectory.Role DescriptionThis is a full-time on-site role for a Senior Manager in Real Estate Operations located in Mumbai. The Senior Manager will be basically an all rounder and responsible for overseeing daily real estate operations, acquisitions, Liaising &...

  • Real Time Vfx Artist

    4 months ago

    Mumbai, India Ubisoft Full time

    Company Description Ubisoft is a leading developer and publisher of video games worldwide whose brand portfolio covers blockbusters such as Assassin’s Creed, Watch Dogs, The Division, Prince of Persia and Splinter Cell, Ghost Recon, Rainbow Six, Rayman, Just Dance as well as games for the whole family, from Imagine and Petz to Raving Rabbids. To continue...

  • Real Estate Portfolio Manager

    2 days ago

    Mumbai, India Forest Hills Real Estate -Dubai | India Full time

    Company DescriptionRole DescriptionThis is a full-time on-site role for a Real Estate Portfolio Manager at Forest Hills Real Estate - Dubai | India located in Mumbai. The Portfolio Manager will be responsible for managing real estate assets, analyzing financial data, overseeing leases, and implementing portfolio management strategies...

  • Real Estate Portfolio Manager

    3 days ago

    Mumbai, India Forest Hills Real Estate -Dubai | India Full time

    Company DescriptionRole DescriptionThis is a full-time on-site role for a Real Estate Portfolio Manager at Forest Hills Real Estate - Dubai | India located in Mumbai. The Portfolio Manager will be responsible for managing real estate assets, analyzing financial data, overseeing leases, and implementing portfolio management strategies...

  • Real Estate Portfolio Manager

    2 days ago

    Mumbai, India Forest Hills Real Estate -Dubai | India Full time

    Company Description Role Description This is a full-time on-site role for a Real Estate Portfolio Manager at Forest Hills Real Estate - Dubai | India located in Mumbai. The Portfolio Manager will be responsible for managing real estate assets, analyzing financial data, overseeing leases, and implementing portfolio management strategies on-site....

  • Real Estate Portfolio Manager

    2 days ago

    mumbai, India Forest Hills Real Estate -Dubai | India Full time

    Company DescriptionRole DescriptionThis is a full-time on-site role for a Real Estate Portfolio Manager at Forest Hills Real Estate - Dubai | India located in Mumbai. The Portfolio Manager will be responsible for managing real estate assets, analyzing financial data, overseeing leases, and implementing portfolio management strategies...

Real Time Analyst

3 months ago

mumbai, India Etraveli AB Full time

Etraveli Group is the globally leading company for tech solutions and fulfillment capabilities for online sales of flights. We are here to solve complexity, by connecting millions of flights and travelers across the globe, from search and selection to trip and beyond. We hold consumer online travel agency brands like Mytrip, GoToGate & Flight Network and serve with flights. Etraveli Group has also established strategic partnerships with companies like Skyscanner, Google Flights, TUI, etc.

Every day we strive to make the world smaller for our customers and bigger for our people. Our diverse team of more than 2500 passionate professionals is what makes us the industry’s tech wonder and the best in the world at what we do.

Major offices in Sweden (HQ), Canada, Greece, India, Poland and Uruguay.

Location: Mumbai / Pune

Duties & Responsibilities

Monitoring queue level performance and reporting any significant variations from volume forecast, AHT assumptions, and shrinkage factors to Operations and WFM leadership. Drive real time management performance for In-house contact centers and Vendors. Drive skilling and priority changes for In-house contact centers and Vendors. Would constantly monitor, track, communicate and document real time floor activities in terms of adherence to defined processes. Responsible for approving and plotting real- time schedule exceptions, and in creating accurate, timely, and relevant intraday reports. Simulating different scenarios, developing contingency plans for unexpected events and invoking those plans when required. Ability to conduct root cause analysis and provide operational actions. Publish intraday reports and attendance at regular intervals. Recommend overtime requirements. Provide ad-hoc data and analysis requests and regular reporting. Work extensively on worksheets.

Requirements

Excellent written and verbal communication. Strong interpersonal skills to facilitate cross geographic interaction. Proficient in using MS Office applications (MS-word, Excel) & Google Sheets. Good analytical skills. Knowledge of WFM tools required. Experience of working on Genesys Purecloud will be an added benefit. Possesses good business acumen.

Minimum education requirements

Undergraduate - Diploma / HSC pass (10+2)