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Engineering Support Advisor
2 months ago
Responsibilities & Deliverables:
Product Knowledge :Act as a subject matter expert (SME) for most of the technical/functional aspect of the product, including as architecture and processes and propose enhancements & improvements
Issue investigation: Is able to handle the most complex cases and to find the most efficient ways to resolve them
Case tracking : Manages multiple tasks in parallel under pressure and when necessary promptly investigate issues on a remote basis
Required Experience:
Strong Java/.net Technical expertise 6 years relevant experience /Basic degree: Preferably in Engineering / Mathematics / Computer Science / Finance / Business Administration
Strong problem-solving and analytical skills / Possesses good communication skills / Strong knowledge and experience on JAVA or .Net, databases.
Strong in Writing Database queries / XMLWeb Services/ MQ is a Big Plus