Content Manager

2 weeks ago

Hyderabad, Telangana, India McDonald's Full time

Position Summary:

Mgr Knowledge Management

The Portal EEP Content Global Lead role is responsible for leading the EEP Portal content development for the Employee Experience Platform (HR Portal), providing employees around the world with useful content that will enhance the employee experience by making HR information accessible and easy to understand. The Portal EEP Content Global Lead professional develops content for use by employees, managers, and global people that will be maintained on the HR Portal and Knowledge base.

Who we're looking for:

Key Responsibilities:

  • Act as a thought leader for overall HR portal content strategy as part of global EEP design
  • Define governance process including managing content submissions and changes, including developing a queue for content received after the agreed to submission period(s) and establishing prioritization criteria
  • Operate as the lead for Portal Content submission with the 3rd party vendor, including understanding the vendors tools and processes
  • Lead creation of style guides or suggest changes to ensure content is consistent and clear, based on McDonald's current practices
  • Curation/development of HR information, policies, and content for use by employees, managers, and global people.
  • Work with global markets to define their content needs and localize where necessary
  • Optimize articles for SEO and accessibility
  • Ensure written content is engaging for other assets as applicable
  • Identify gaps in portal content and recommend new topics
  • Coordinate with all global content SMEs to ensure development of content in line with project timelines and design requirements
  • Edit content to ensure voice, grammar and style is on point
  • Create and schedule posts for multiple social media channels
  • Stay up to date on industry trends to support content development
  • Distill complex concepts and language into content that is easily understood
  • Work closely with internal stakeholders to ensure alignment and consistency in messaging, branding and style
  • Managing all the global HR knowledge articles and content/campaigns within our Servicenow HRSD portal.

Knowledge and Skill Requirements:

  • Proven global experience developing content for internal and/or external HR knowledge databases or repositories is desired.
  • "Knowledge Management and/or Communications background focused on user experience and adoption, is desired".
  • Broad HR functional knowledge with an understanding of employee and manager HR-related needs, is desired.
  • Creating, editing, and maintaining documents used by employee for guidance (e.g., playbooks and wikis) for a variety of user types (e.g., crew, staff, executives)
  • Experience with content management tool is plus.
  • 5-10yrs exp in managing in Content Management preferably in (writing HR content / HR related articles) is required and knowledge of using ServiceNow HRSD portal is desirable

Work location: Hyderabad, India

Work pattern: Full time role.

Work mode: Hybrid.

Additional Information:

McDonald's is committed to providing qualified individuals with disabilities with reasonable accommodations to perform the essential functions of their jobs. McDonald's provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to sex, sex stereotyping, pregnancy (including pregnancy, childbirth, and medical conditions related to pregnancy, childbirth, or breastfeeding), race, color, religion, ancestry or national origin, age, disability status, medical condition, marital status, sexual orientation, gender, gender identity, gender expression, transgender status, protected military or veteran status, citizenship status, genetic information, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

McDonald's Capability Center India Private Limited ("McDonald's in India") is a proud equal opportunity employer and is committed to hiring a diverse workforce and sustaining an inclusive culture. At McDonald's in India, employment decisions are based on merit, job requirements, and business needs, and all qualified candidates are considered for employment. McDonald's in India does not discriminate based on race, religion, colour, age, gender, marital status, nationality, ethnic origin, sexual orientation, political affiliation, veteran status, disability status, medical history, parental status, genetic information, or any other basis protected under state or local laws.

Nothing in this job posting or description should be construed as an offer or guarantee of employment.

  • Content Manager

    3 weeks ago

    Hyderabad, Telangana, India Hogarth Worldwide Full time

    Hogarth is the Global Content Experience Company Part of WPP Hogarth partners with one in every two of the world s top 100 brands including Coca-Cola Ford Rolex Nestl xc3 xa9 Mondelez and Dyson With a breadth of experience across an extensive range of sectors Hogarth offers the unrivaled ability to deliver relevant engaging and measurable content...

  • Content Manager

    1 week ago

    Hyderabad, Telangana, India myGwork Full time

    This job is with Hogarth, an inclusive employer and a member of myGwork – the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly. Hogarth is the Global Content Experience Company. Part of WPP, Hogarth partners with one in every two of the world's...

  • Content Manager

    2 weeks ago

    Hyderabad, Telangana, India Mirchi Full time

    Job DescriptionThe Programming Controller (PC) plays a crucial role in shaping the radio stations sound, content, and listener experience. This role requires a strategic thinker who can balance creative programming, music strategy, audience engagement, and brand collaborations to enhance station ratings and listenership.Key Responsibilities:1. Radio Product...

  • Content Manager

    2 weeks ago

    Hyderabad, Telangana, India Mirchi Full time

    The Programming Controller (PC) plays a pivotal role in shaping the radio station's sound, content, and listener experience. This position requires a strategic thinker who can balance creative programming, music strategy, audience engagement, and brand collaborations to enhance station ratings and listenership. Key Responsibilities: 1. Radio Product &...

  • Content Manager

    8 hours ago

    Hyderabad, Telangana, India unHR Full time

    Job Overview:We are seeking a highly skilled Content Manager to join our team at unHR. The ideal candidate will have excellent communication skills in English and Hindi, both spoken and written.Key Responsibilities:- Develop and implement effective content strategies across multiple social media platforms, including Instagram, Threads, YouTube, and more.-...

  • Content Creation Manager

    7 days ago

    Hyderabad, Telangana, India Aragen Life Sciences Full time

    We are seeking a Content Creation Manager to join our team at Aragen Life Sciences.As a Content Creation Manager, you will be responsible for developing and implementing content strategies that drive brand engagement and growth. You will work closely with our marketing, business development, and commercial teams to align content strategies and market...

  • Content Operations Manager

    2 days ago

    Hyderabad, Telangana, India Warner Bros. Discovery Full time

    About Warner Bros. Discovery">Welcome to Warner Bros. Discovery, where creativity and innovation thrive. Our mission is to deliver exceptional content experiences that captivate audiences worldwide.As a leading media and entertainment company, we offer a dynamic work environment that fosters growth, collaboration, and diversity. Our team members are...

  • Content Development Manager

    5 hours ago

    Hyderabad, Telangana, India Highspot Full time

    About the JobAs a Sr. Technical Writer at Highspot, you will be responsible for creating high-quality documentation that helps our customers get the most out of our platform. This includes designing and writing comprehensive guides, developing a content strategy, and collaborating with cross-functional teams to ensure seamless execution.Key Responsibilities-...

  • Content Creation Manager

    2 weeks ago

    Hyderabad, Telangana, India Impact Hr And Km Solutions Full time

    **Job Description:**As a Content Creation Manager at Impact Hr And Km Solutions, you will be responsible for overseeing content creation, managing a team of writers and editors, and ensuring high-quality content production. Your leadership skills and passion for storytelling will drive our content strategy forward.**Key Responsibilities:**Oversight of the...

  • Digital Content Manager

    5 hours ago

    Hyderabad, Telangana, India Zen Technologies Ltd. Full time

    **Job Description**We are seeking a highly skilled Digital Content Manager to join our team at Zen Technologies Ltd. As a key member of our content creation team, you will be responsible for developing and implementing effective content strategies across various channels.Main Responsibilities:Develop and implement a comprehensive content strategy that aligns...

  • Content Quality Manager

    1 week ago

    Hyderabad, Telangana, India Amazon Full time

    Welcome to the Content Quality Manager position at Amazon! In this role, you will be responsible for ensuring the quality of translated content across various platforms. Your primary responsibilities will include managing quality by assessing and scoring translations, working with language assets, and providing comprehensive feedback.ResponsibilitiesManage...

  • Operations Manager

    5 days ago

    Hyderabad, Telangana, India GENPACT Full time

    **Job Summary**Genpact is seeking an experienced Operations Manager - Content Review to join our team. In this role, you will be responsible for managing content review operations, including process improvement and optimization, as well as developing and implementing measurement systems to track key performance indicators (KPIs).**Key...

  • Senior Manager, Ancillary Content

    2 weeks ago

    Hyderabad, Telangana, India Warner Bros. Discovery Full time

    Job DescriptionWelcome to Warner Bros. Discovery the stuff dreams are made of.Who We AreWhen we say, the stuff dreams are made of, were not just referring to the world of wizards, dragons and superheroes, or even to the wonders of Planet Earth. Behind WBDs vast portfolio of iconic content and beloved brands, are the storytellers bringing our characters to...

  • Senior Content Management Developer

    1 week ago

    Hyderabad, Telangana, India Haparz Full time

    Job DescriptionAt Haparz, we are seeking a highly skilled and experienced Contentful Sr. Developer to join our team.About the Role:Design and develop infrastructure for modern contentful-based web pagesImplement designs visually for components and individual pagesMigrate WP-based content to contentful by mapping it to the contentful data model and building...

  • Content Management System Developer

    3 weeks ago

    Hyderabad, Telangana, India Brillio Full time

    ContentStack CMS Lead Developer: -Collaborate with cross-functional teams to design scalable and efficient content models.Define best practices for content organization, retrieval, and rendering.Ensure adherence to industry standards and security protocols.Excellent problem-solving skills and attention to detail.Effective communication and leadership...

  • Content manager

    1 week ago

    Hyderabad, Telangana, India McDonald's Full time

    About Mc Donald's:One of the world's largest employers with locations in more than 100 countries, Mc Donald's Corporation has corporate opportunities in Hyderabad. Our global offices serve as dynamic innovation and operations hubs, designed to expand Mc Donald's global talent base and in-house expertise. Our new office in Hyderabad will bring together...

  • Content Development Manager

    2 days ago

    Hyderabad, Telangana, India Indegene Full time

    We pride ourselves on creating a culture of Inclusion and Diversity where all qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, national origin, gender identity, sexual orientation, disability status, protected veteran status, or any other characteristics.We are an Equal Opportunity Employer.Our...

  • Content Management System Developer

    3 weeks ago

    Hyderabad, Telangana, India Brillio Full time

    ContentStack CMS Lead Developer: -Collaborate with cross-functional teams to design scalable and efficient content models.Define best practices for content organization, retrieval, and rendering.Ensure adherence to industry standards and security protocols.Excellent problem-solving skills and attention to detail.Effective communication and leadership...

  • Content Management System Developer

    1 week ago

    Hyderabad, Telangana, India Brillio Full time

    ContentStack CMS Lead Developer: -Collaborate with cross-functional teams to design scalable and efficient content models.Define best practices for content organization, retrieval, and rendering.Ensure adherence to industry standards and security protocols.Excellent problem-solving skills and attention to detail.Effective communication and leadership...

  • Senior Manager, Ancillary Content

    1 week ago

    Hyderabad, Telangana, India myGwork Full time

    This job is with Warner Bros. Discovery, an inclusive employer and a member of myGwork – the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly. Welcome to Warner Bros. Discovery... the stuff dreams are made of.Who We Are... When we say, "the stuff...