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Business Analyst

4 months ago


mumbai, India JPMorgan Chase & Co. Full time

As a Business Analyst, you will be supporting operational activities by leveraging data and/or processes to deliver results, identify root causes, define business requirements, and analyze technical or operational impacts. Designs and develops reports in support of business strategies. Produces reporting and communications in support of operational or change initiatives. Partners with stakeholders to support finance, control and/or regulatory needs, as well as change control and readiness.

Key responsibilities include, but are not limited to; 

Managing the requirements and implementation of processes  Ensure all documentation is updated on procedures and requirement documents  Lead efforts targeted to improve process management  Develop and maintain effective working relationships with operational leaders and partners both internal and external to Service and Lending Operations Identify new opportunities to bring new process improvements. Managing the requirements and implementation of Reporting in Card Lending Services Automation and Semi-Automation of manual processes through Batch processing and User Tools

Technical Skills

Minimum of 1+ years Business Analyst experience, reporting and data processing Strong knowledge of SQL programming and relational database design Experience with Business Intelligence platforms, Tableau, Alteryx, Visual Basic, or SQL Server Reporting Services (SSRS) preferred Experience in data analysis, developing trend and comparison reporting Experience with designing and developing Executive dashboards and KPI scorecards Experience with SAS a plus  Demonstrated ability to communicate effectively to multiple levels of management both in writing and orally Self-starter, extremely organized and detailed-oriented with strong commitment to accuracy Proficient in MS Word, Excel, Access, and PowerPoint