![Microsoft](https://media.trabajo.org/img/noimg.jpg)
Technical Support Engineering IC4
5 days ago
Overview
With over 18,000 employees worldwide, the Microsoft Customer Experience & Success (CE&S) organization is responsible for the strategy, design, and implementation of Microsoft’s end-to-end customer experience. Come join CE&S and help us build a future where customers come to us not only because we provide industry-leading products and services, but also because we provide a differentiated and connected customer experience.
Within CE&S, the Customer Service & Support (CSS) organization builds trust and confidence for every person and organization through delivering a seamless support experience. In CSS, we help customers and partners resolve their issues quickly, prevent future problems from occurring, and demonstrate new ways to achieve more from their Microsoft investment.
Applications & Infrastructure - the largest and fastest growing group in CSS - provides Microsoft’s commercial customers with timely technical expertise to address their business-critical challenges and partners with them to advance global, cross-cloud solutions that enable their people and empower the world.
In the Customer Service & Support (CSS) team we are looking for people with a passion for delivering customer success. As a Technical Support Engineer you will own, troubleshoot and solve complex customer technical issues. This opportunity will allow you to accelerate your career growth by honing your problem-solving, collaboration and research skills, and developing your technical proficiency.
This role is flexible in that you can work up to 50% from home.
Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.
Qualifications
Required
5+ years technical support, technical consulting experience, or information technology experience OR Bachelor's Degree in Computer Science, Information Technology (IT), or related field AND 3+ years technical support, technical consulting experience, or information technology experience
o Strong knowledge and experience in .Net Framework, ASP.NET, VB.NET.
o Cloud Technologies: Microsoft Azure, Amazon web services, iCloud
o Languages and Compilers: C, C++, C#, VB.NET, JAVA, HTML5
o Developer Tools such as Visual Studio, Unity, Eclipse
o Basic understanding of Web servers like IIS, wr.t configuration, deployment, etc. is a definite plus.
o Good understanding of the concepts of Operating Systems and networking is required
o MCP Certified in at least one of the Microsoft Programming Technologies is an added advantage
Experience in one or more of these areas desirable
o Three or more years in software development, consulting or support with a strong emphasis on Microsoft Client, Server and Development products and technologies.
o Deep understanding of application lifecycle and agile development principals including but not limited to:
o .Net Framework, ASP.NET, ASP.NET CORE, MVC, WCF, Web Services, Signal-R, Azure BOT Framework, VB.NET and Webservers (IIS).
o Expertise in at least – C#, ASP, VB6, RDBMS
o Industry programming experience in building Windows or Internet applications
Language Qualification
English Language: fluent in reading, writing and speaking.
Responsibilities
Response and Resolution
• You own, investigate and solve complex customer technical issues and act as a advisor to the customer, collaborating within and across teams and leveraging troubleshooting tools and practices
Readiness
• You lead in building communities with peer delivery roles and share your knowledge through readiness programs, technical coaching and mentoring of others.
• You deepen your technical and professional proficiency to enable you to resolve complex customer issues, through training and readiness.
Product/Process Improvement
• You engage with Microsoft Engineering/ Supportability teams to investigate potential product defects and help develop automation techniques and diagnostic tools driving Microsoft product improvements
-
Technical Support Engineering
4 weeks ago
bangalore, India Microsoft Full timeOverview With over 18,000 employees worldwide, the Microsoft Customer Experience & Success (CE&S) organization is responsible for the strategy, design, and implementation of Microsoft’s end-to-end customer experience. Come join CE&S and help us build a future where customers come to us not only because we provide industry-leading products and...
-
bangalore, India Oracle Full timePosition: Principal Member of Technical staff - IC4Experience: 9 to 14 yearsJob location: BangaloreJob description:As a Principal Software Engineer, you will be responsible for helping design, build, test, deploy and operate highly scalable solutions for the canonical asset management system for all of Oracle’s next generation Cloud Infrastructure. You...
-
Principal Member of Technical Staff
3 weeks ago
bangalore, India Oracle Full timePosition: Principal Member of Technical staff - IC4Skill - JavaExperience: 8 to 14 yearsJob location: BangaloreJob description:As a Principal Software Engineer, you will be responsible for helping design, build, test, deploy and operate highly scalable solutions for the canonical asset management system for all of Oracle’s next generation Cloud...
-
Principal Member Of Technical Staff
2 weeks ago
Bangalore City, India Oracle Full timePosition: Principal Member of Technical staff IC4 Skill Java Experience: 8 to 14 years Job location: Bangalore Job description: As a Principal Software Engineer, you will be responsible for helping design, build, test, deploy and operate highly scalable solutions for the canonical asset management system for all of Oracle’s next generation Cloud...
-
Principal Member of Technical Staff
1 month ago
bangalore, India Oracle Full timePosition: Principal Member of Technical staff - IC4 Skill - Java Experience: 8 to 14 years Job location: Bangalore Job description: As a Principal Software Engineer, you will be responsible for helping design, build, test, deploy and operate highly scalable solutions for the canonical asset management system for all of Oracle’s next generation Cloud...
-
Lead software Developer
57 minutes ago
bangalore, India Oracle Full timeAs a Lead Software Developer (IC4) in our team, you’ll be responsible for, and lead efforts in, designing and building scalable, distributed, and resilient software components and services to support our health care platform and the users it serves. We believe in ownership and expect you to think long term, mentor, and empower other engineers. As a...
-
Principal Software Engineer
3 weeks ago
bangalore, India Oracle Full timeDesign, develop, troubleshoot and debug software programs for databases, applications, tools, networks etc. As a member of the Oracle Cloud Infrastructure Marketplace product development team, you will take an active role in the definition and evolution of standard practices and procedures. You will be responsible for defining and developing software for...
-
Technical Support Advisory IC3
4 weeks ago
bangalore, India Microsoft Full timeOverview With over 18,000 employees worldwide, the Microsoft Customer Experience & Success (CE&S) organization is responsible for the strategy, design, and implementation of Microsoft’s end-to-end customer experience. Come join CE&S and help us build a future where customers come to us not only because we provide industry-leading products and...
-
Principal Member of Technical Staff
1 month ago
bangalore, India Oracle Full timeAs an engineer in our team, you’ll be responsible to lead efforts in designing and building scalable, distributed, and resilient software components and services to support health care platform, applications, and our end users. We believe in ownership and expect you to think long term, mentor, and empower other engineers. As a tech leader you will be...
-
Lead software Developer
2 months ago
bangalore, India Oracle Full timeAs a Lead Software Developer (IC4) in our team, you’ll be responsible for, and lead efforts in, designing and building scalable, distributed, and resilient software components and services to support our health care platform and the users it serves. We believe in ownership and expect you to think long term, mentor, and empower other engineers. As a...
-
Lead software Developer
3 weeks ago
bangalore, India Oracle Full timeAs a Lead Software Developer (IC4) in our team, you’ll be responsible for, and lead efforts in, designing and building scalable, distributed, and resilient software components and services to support our health care platform and the users it serves. We believe in ownership and expect you to think long term, mentor, and empower other engineers. As a...
-
Technical Support Specialist
2 weeks ago
bangalore, India Altair Engineering Full timeJob Summary: Enterprise Computing Global Support team consists of highly knowledgeable and motivated individuals who can design, develop, troubleshoot, and deliver solutions. We also have the opportunities to work directly with various strategic Cellular Phone Manufacturers and EDA/Semiconductor partners. The selected candidate will be part of the...
-
Principal Member of Technical Staff
3 weeks ago
bangalore, India Oracle Full timeAs an engineer in our team, you’ll be responsible to lead efforts in designing and building scalable, distributed, and resilient software components and services to support health care platform, applications, and our end users. We believe in ownership and expect you to think long term, mentor, and empower other engineers. As a tech leader you will be...
-
Software Engineering IC4
3 weeks ago
bangalore, India Microsoft Full timeOverview BET, IDC, BangaloreDo you want to enable Copilots to be able to engage users around the world on any platform, including the web, Teams, Facebook, Slack, and IVR voice systems? Microsoft Copilot Studio, is a global, distributed Azure service responsible for providing the copilot platform and experience for all customers to create copilots...
-
Principal Member of Technical Staff
7 days ago
bangalore, India Oracle Full timeAn Oracle career can span industries, roles, Countries and cultures, giving you the opportunity to flourish in new roles and innovate, while blending work life in. Oracle has thrived through 40+ years of change by innovating and operating with integrity while delivering for the top companies in almost every industry. In order to nurture the talent that...
-
Technical Support Engineer
1 month ago
bangalore, India Genetec Full timeThe team: The role of the Technical Support Engineer (India) is to provide quality and professional post-sales services to our customers via email, phone, text chat or on-site support. The Technical Support Engineer is based in Bangalore India and will report to the Customer Experience Team Lead (India). What your day will look like: Technical support: ...
-
Technical Support Engineer
3 weeks ago
bangalore, India Genetec Full timeThe team: The role of the Technical Support Engineer (India) is to provide quality and professional post-sales services to our customers via email, phone, text chat or on-site support. The Technical Support Engineer is based in Bangalore India and will report to the Customer Experience Team Lead (India). What your day will look like: Technical support: ...
-
Technical Support Engineer
3 weeks ago
bangalore, India Progress Residential® Full timeMicrosoft TeamsOverview:We're in search of a seasoned and customer focused Technical Support Engineer to bolster our team. The ideal candidate will excel in providing technical aid and guidance to our internal users concerning hardware, software, and other computer systems. This role entails troubleshooting issues, executing repairs, and implementing...
-
Technical Support Engineer
3 weeks ago
bangalore, India Pretium Full timeOverview:We're in search of a seasoned and customer focused Technical Support Engineer to bolster our team. The ideal candidate will excel in providing technical aid and guidance to our internal users concerning hardware, software, and other computer systems. This role entails troubleshooting issues, executing repairs, and implementing solutions to uphold...
-
Technical Support Engineer
7 days ago
bangalore, India Unbxd Inc., A Netcore Company Full timeA Technical Support Engineer at Netcore Unbxd is the primary contact for customers on support issues and product queries. The TSE works on all matters about Unbxd’s products & services for a variety of customers ranging from small & mid segment to large enterprises. A TSE uses his/her skills to troubleshoot technical problems, effectively collaborate,...