Senior Engineer
2 months ago
Job Description:
Job Description & Responsibilities:
• Responsible Consultant in order to assess and design comprehensive architecture of a Citrix networking environment and configure complex networking configurations
• Responsible for Application and Desktop provisioning in Citrix
• Supports in Incident management, Problem management (ITSM, code events, etc.)
• Be a SPOC for escalations – code events
• Responsible for architectural & process changes or impact
• Responsible for proactive problem management
• Responsible for system maintenance - Portal / Storefront Management, Server Image updates, Password management, KPI’s & system health monitoring, Citrix and RDS License monitoring, Citrix Lifecycle, Certificate renewal
• Responsible for vulnerability management - OS Patching & Application Patching, Citrix Software Patching
• Joins scrum meetings, directs work for the team & helps in operational execution
Experience Required:
• More than 6 years experiences in supporting Citrix ADC, NetScaler configurations & Citrix Virtual Apps and Desktop Service
Experience Desired:
• TCP/IP and general network management experience
• Previous experience working in a team environment is a plus
• Experience with SAN/NAS disk systems
• Experience with hotfix/patch management systems
• Experience with Exchange forms, scripting languages and Frontrange ITSM
• Experience with hypervisors including VMWare, Microsoft Hyper-V, Citrix XenServer
• Experience with virtual desktop infrastructure
• Experience in application virtualization technology, MS AppV, Citrix Applayering, Numecent
Education and Training Required:
• Bachelor's degree or higher from an accredited university in Computer Science or MIS
Primary Skills:
• Citrix Application Delivery Management (ADC) expert, Citrix Certified Professional-Networking (CCP-N) or > 6 years ADC / NetScaler experiences
• Citrix specific capabilities
o Citrix VPX, MPX
o Citrix Cloud PaaS & Connectors
o Citrix Storefront
o Citrix Delivery controllers
o Citrix VDA’s and virtual disk architecture
o Citrix Workspace App (Multiplatform) and HDX / Edge compute optimization
o Citrix WEM & Profile management
o Citrix Studio & Director
o Citrix ADM; Application Delivery Manager
o Citrix Provisioning (PVS) & Machine Creation Services (MCS)
• Citrix Virtual Apps and Desktop Service
• Citrix Personal Desktops; VDIs
• Citrix Multi-Session Apps/Desktops
• Citrix Certifications in Citrix CAVD, former XenDesktop/ XenApp
• AWS & Azure cloud services; Hybrid and Multi Cloud approach (provisioning, storage, network, load balancing, etc.)
• Application Virtualization (Microsoft App-V, Citrix AppLayering, etc.)
• Virtual and physical print services
• M365 (Delivered as client apps such as Teams)
• Windows Server 2016, 2019
• Windows 10
• Automation tools and capabilities (PowerShell, SQL, Batch Scripting, etc.) – at least one
• Browser Technologies
• Troubleshooting and Root Cause analysis
• Active Directory and Group Policies
• Hypervisor VMWare
Additional Skills:
• Ability to produce professionally written communication
• Ability to communicate clearly, concisely, and effectively with others
• Demonstrable problem-solving ability
• DNS Management
• Server and desktop OS troubleshooting, including knowledge of the Registry, Service Management, and Event Viewer.
• Exposure to network technologies is a strong plus
• Familiarity with ITIL principles of Incident management is a plus
• Certifications in related technologies (MSP, MCSE, A+, CCNA, etc.)
• Access controls, configurations, hardware custom requirements
• Splunk
• Nutanix
• FSLogix
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