Wintel - L2

SUMMARY

JOB Description Wintel System Admin L2

Experience- 5+ Years

Roles and Responsibility

We are looking for a passionate WINTEL Engineer with excellent communication skills. The candidate should be able to deliver results in a fast-paced environment that is metrics-driven. A candidate who is responsible for the routine testing and analysis of security safeguards. Controls, monitors, and verifies the compliance of the security controls put in place by the operations team and/or implements the operational components. Create, suspend, and delete security accounts and endpoints on the servers. Is responsible for resolving problems in compliance with all established procedures. Implement planned changes (server configuration, upgrades, repairs). Respond to client requests based on contractual conditions.

Ensure the development and update of procedures and operational documentation. Implement solutions, modifications, installations, and maintenance tasks when required. Perform any other tasks as requested by the management team. The candidate should be able to effectively operate within set guidelines, policies, and procedures, and able to execute instructions with minimal supervision.

S.No.

Skill

Experience

1

Technical Support Engineer (L2)

B.E. / B. Tech/BCA/Graduate/Diploma (Onsite), 5+ Years relevant experience, ITIL Certified, OEM Certified in Minimum One Technology. Exposure to Windows Servers, IIS & Active Directory administration.

Wintel Engineer Requirements

Proactive monitoring and administration know-how to create/modify/manage alerts for new/existing servers with good knowledge of the working technology.

Administration working knowledge on different Windows OS platforms (Windows Server 2012R2, 2016, 2019 & 2022), OS configuration on different roles - Domain WINS DNS DHCP IIS WSUS - configuration and troubleshooting.

Knowledge of - Disk & Storage File & Print Server Management, Terminal Services, RAID Administration, NTFS.

Permissions and troubleshooting issues related to the above applications.

Understanding of OS migration concepts.

Working knowledge of Microsoft Windows failover Cluster installation and configuration.

Performance fine-tuning on OS level.

Knowledge of Server RAID configurations.

Working knowledge of File Server along with NTFS permissions.

Working knowledge of Print Server.

Working knowledge of FTP & SFTP services.

Understanding and good working knowledge of Active Directory and DNS services.

Understanding & working knowledge of Azure AD.

Understanding/knowledge on VMware.

Good writing skills for technical documentation and reports.

Good communication skills for customer and technical calls. Knowledge of ITIM and process for Incident, Service, Change, and Problem management.

Support L1 team wherever is required.