ServiceNow HRSD Developer

3 days ago

Anywhere in IndiaMultiple Locations LOGIC PLANET IT SERVICES Full time

Role : ServiceNow HRSD

Work Mode : Hybrid

Location : PAN India

Job Summary :

The Sr. Developer - HRSD serves as the subject matter expert in ServiceNow HRSD platform, Service portal, integrations, reporting, as well as a champion of best practices.

The incumbent has extensive knowledge and experience with application development lifecycle, as well as strong technical troubleshooting skill and communication skill.

Job Functions :

- Design, develop, and support ServiceNow HRSD solutions, Service portal, reporting, etc.

- Design, develop, and support integration between ServiceNow HRSD and other applications including customer's HR system.

- Provide consultation to customer users on technologies, data, and processes

Responsibilities :

- Serve as a key team member in ServiceNow HRSD support team

- Support ServiceNow HRSD modules including Case Management, Knowledge Management, HR Agent Workspace, Service portal, integrations, reporting, etc.

- Lead effective communication between technical teams and stakeholders

- Design, develop, troubleshoot, debug, and deploy technical solutions

- Manage break fixes, enhancement requests, projects, configuration, workflow management, release management, system outrage, system maintenance, testing, and etc.

- Remain current with industry trends in order to advise, advocate, and implement solutions

Qualifications Required :

- Bachelors/master's degree in computer science, Information Systems, or Engineering

- At least 3+ years of experience in ServiceNow HRSD support, Enhancements and implementation

- Experience with at least one full cycle implementation of ServiceNow HRSD

- Excellent knowledge and experience in ServiceNow HRSD, Service portal, integration, reporting

- Excellent knowledge and experience in JavaScript, Angular JS, HTML/CSS, etc.

- Proven ability to gather business requirements and translate them into functional and technical solutions

- Proven ability to work both independently to provide solutions to the stakeholders and as part of a team to accomplish tasks

- Proven ability to maintain focus and work effectively with multiple demands

- Excellent analytical and time management skills

- Excellent communication skills both verbal and written in English

- Strong stakeholder relationship building skills

- Strong project management skills

(ref:hirist.tech)

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