AI-ML Engineer

Your Role and Impact

• Job Title:** AI-ML Engineer
• Company Name:** R Systems
• Location:** Pune, Maharashtra, India
• Experience Required:** 7 - 9 years

Job Description
R Systems is seeking a talented and experienced AI-ML Engineer (Care) to join our innovative team in Pune. As an AI-ML Engineer, you will play a crucial role in developing advanced AI agents that enhance our customer care services. If you have a passion for artificial intelligence, machine learning, and improving customer experiences, we want to hear from you

Key Responsibilities

• Design, develop, and deploy AI agents that improve customer service interactions and deliver enhanced user experiences.
• Collaborate with cross-functional teams to define, design, and implement innovative AI solutions tailored for customer care.
• Analyze and interpret complex datasets to train AI models, ensuring high accuracy and effectiveness in predictive capabilities.
• Continuously enhance machine learning algorithms and models based on user feedback and performance metrics.
• Stay up to date with the latest advancements in AI and ML technologies to ensure R Systems remains a leader in customer care solutions.
• Document and present technical findings to stakeholders and provide training to team members on AI agent functionalities.

Required Skills And Qualifications

• Bachelor's or Master's degree in Computer Science, Data Science, AI/ML, or a related field.
• 7-9 years of experience in AI agent development or related roles, with a strong focus on customer care applications.
• Proficiency in programming languages such as Python, Java, or R, and familiarity with machine learning frameworks (e.g., TensorFlow, PyTorch, scikit-learn).
• Strong understanding of natural language processing (NLP) and deep learning concepts.
• Experience with cloud platforms (AWS, Azure, or Google Cloud) for deploying AI solutions.
• Excellent problem-solving skills and the ability to work in a fast-paced, collaborative environment.
• Strong communication skills, with the ability to communicate complex technical concepts to non-technical stakeholders.

What We Offer

• An opportunity to work with a talented team on cutting-edge AI/ML projects.
• A dynamic work environment that encourages innovation and professional growth.
• Competitive salary and benefits package.
• Opportunities for continuous learning and development.

If you are an enthusiastic AI-ML Engineer looking to make a significant impact in the field of customer care, apply now to join R Systems. We look forward to hearing from you

How To Apply
Please submit your resume and a cover letter outlining your relevant experience and skills to (insert application email or link).

**R Systems is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.**

Your Contribution

• Location:** Pune, Maharashtra, India
• Experience Required:** 7 to 9 years
• Company:** R Systems

• **AI Agent Development:**
• Design, develop, and implement AI agents to enhance user experiences and automate processes within our care-focused applications.
• Collaborate with cross-functional teams to gather requirements and understand user needs, translating them into functional AI solutions.
• **Data Analysis and Model Training:**
• Analyze large datasets to extract meaningful insights and patterns that can drive the development of AI models.
• Train, fine-tune, and optimize machine learning models using various algorithms to improve accuracy and efficiency.
• **Research and Innovation:**
• Stay current with the latest AI and machine learning technologies and methodologies applicable to care solutions.
• Experiment with novel approaches and techniques to enhance the capabilities of AI agents.
• **Testing and Evaluation:**
• Conduct comprehensive testing and validation of AI models to ensure reliability and performance meet predetermined standards.
• Continuously monitor and evaluate model performance, implementing improvements as necessary.
• **Documentation and Reporting:**
• Create and maintain documentation for AI development processes, methodologies, and model performance metrics.
• Prepare reports and presentations to communicate findings, project updates, and strategic recommendations to stakeholders.
• **Collaboration and Teamwork:**
• Work closely with product managers, software engineers, and other stakeholders to ensure successful integration of AI solutions into existing systems.
• Mentor and provide guidance to junior team members in AI/ML best practices and methodologies.
• **Client Interaction:**
• Engage with clients to understand their AI needs and provide expert recommendations on AI-driven solutions.
• Participate in client meetings and presentations to demonstrate the capabilities and benefits of developed AI agents.
• **Compliance and Ethics:**
• Ensure all AI developments comply with relevant laws, regulations, and ethical standards concerning data usage and privacy.
• Advocate for responsible AI practices within the organization and among clients.

• Proven experience in AI Agent Development.
• Strong proficiency in machine learning frameworks (e.g., TensorFlow, PyTorch).
• Proficiency in programming languages such as Python, R, or similar.
• Experience with data processing and analysis tools (e.g., Pandas, NumPy).
• Familiarity with natural language processing (NLP) and computer vision is a plus.
• Excellent problem-solving skills and analytical mindset.
• Strong communication skills to effectively collaborate with teams and stakeholders.

Join R Systems as an AI-ML Engineer (Care) and be part of an innovative team dedicated to developing cutting-edge AI solutions that enhance care delivery and improve user experiences.