e-commerce executive

4 weeks ago


gurgaon, India Hamari Asha Full time
Position : e-commerce executive for Home Décor / Gifting Items
Industry : Home Décor / Textile / Fashion / Retail
Location : Gurugram, Delhi NCR
Objectives of this role
Develop and implement effective e-commerce growth strategies.
Optimise end-to-end e-commerce journey for our customers, from lead generation to conversion and post-purchase follow-up.
Manage and maintain e-commerce platforms, including product listings, pricing and inventory management.
Enhance customer experience by working closely with other departments, such as Production and operations.
Your tasks
Conduct market research to drive sales.
Analyse data and generate reports to track e-commerce performance, identify trends and make data-driven recommendations for improvement.
Collaborate with cross-functional teams, including development, marketing and customer service, to execute online campaigns and promotions to attract leads.
Monitor customer feedback, reviews and ratings to identify areas of improvement and implement strategies for enhancing customer satisfaction and retention.
Required skills and qualifications
3+ years of working experience in various e-commerce platforms such as Amazon, with a proven track record of driving online sales and achieving revenue targets.
Strong expertise in managing product listings, inventory management, pricing strategies, and other e-commerce operations to optimise product visibility, customer engagement, and sales conversion.
Solid understanding of e-commerce platforms, tools, and technologies, including online marketplaces, payment gateways, order management systems, and customer relationship management (CRM) software.
Excellent analytical skills in analysing data, conducting market research, and understanding customer behaviour to identify trends and opportunities for growth.
Great analytical mindset with an ability to use data to drive decision-making and present solutions for boosting online sales.
Proficient communication skills, both written and verbal, with fluency in English.
Experience managing platforms such as Shopify, Magento, and/or WooCommerce.
Preferred skills and qualifications
A bachelor’s degree in e-commerce, digital marketing, business administration, or a related field.
Experience with CRM and marketing automation platforms for customer segmentation, targeting, and personalised marketing campaigns.
Proficiency in using analytics tools such as Google Analytics or similar to track and analyse e-commerce performance metrics.
Familiarity with online marketing tools, including social media advertising, email marketing, SEO and SEM.
Ability to work collaboratively and take charge as a leader when required.
Compensation - 4 LPA to 5 LPA
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