Sr. Devops Engineer

4 weeks ago

pune, India LogicMonitor Full time

What You'll Do:

LM Envision, LogicMonitor's leading hybrid observability platform powered by AI, helps modern enterprises gain operational visibility into and predictability across their IT stacks, so they can continue to deliver extraordinary employee and customer experiences. LogicMonitor has a layered approach to intelligence, where AI and Machine Learning is baked into every facet of the LM Envision platform to help IT teams improve efficiency, minimize alert fatigue, proactively predict trends, and maximize enterprise growth and transformation. 

Our customers love LogicMonitor's ability to bring cloud and traditional IT together into one view, as seen in minimal churn rates, expansion business, and exciting new customer references. In fact, LogicMonitor has received the highest Net Promoter Score of any IT Infrastructure Management provider. LogicMonitor also boasts high employee satisfaction. We have been certified as a Great Place To Work®, and named one of BuiltIn's Best Places to Work for the sixth year in a row As we enter this next phase of growth, we are in search of a Senior Devops Engineer.

This role will take a lead in the operational uptime and continued expansion of LogicMonitor's production of the TechOps infrastructure by serving as a technical architect and a facilitator of operational excellence. Responsibilities include design and implement new production deployments of SOA-based software across global physical and cloud data centers as well as provide guidance in organizing, securing and automating existing infrastructure and deployments. This position will work with developers and provide feedback to force operational performance improvements within the LM product platform and operations infrastructure.

Here's a closer look at this key role:

Maintain uptime of LogicMonitor's SaaS based service and drive technical/process enhancements to improve uptime Deploy production applications and drive improvements to the deployment process Design and deploy new application components  Design and deploy new infrastructures and integrations Ensure security of the production environment Meet with prospective customers as needed Write code to automate various aspects of infrastructure maintenance and and deployments Support development and work closely with developers to drive operational and architecture/design changes Own, manage, and execute multiple large and technically complex projects across teams Act as a strategic resource for the company with the ability to develop and deliver technical presentations for other departments, customers, and conferences Consistently lead by example in providing good documentation, thorough runbooks, attention to detail, and DDFD completeness in work. Ownership of the new-hire process Providing alignment between business objectives and the team's pursuit of technology improvements Ownership of remediation actions for Service Disruptions and Outages Develop and maintain relationships with other groups within LogicMonitor to help ensure the forward trajectory of company In conjunction with the Principal Engineer and the Director of TechOps, help monitor work output, quality, and timeliness; help maintain the balance between planned and unplanned activities, help with task prioritization and assignment In a boots on the ground role, make decisions, build consensus, escalate, and communicate as appropriate to facilitate the success of a project, and the success and cohesiveness of the team and the company. Provide direct technical guidance to help team members achieve goals and improve their productivity. Participate in the recruitment and hiring of new engineers What You'll Need: 4+ years working in senior data center operations positions Expert understanding of linux system administration and 4+ years of hands-on experience Expert understanding of Amazon Web Services Thorough understanding of various software application stacks Well versed in security principles, both system and network Extensive experience in various application scaling methodologies, including (but not limited to) load balancers Extensive experience with configuration management tools such as chef, puppet or ansible Extensive experience with java applications. Extensive experience with CI and build systems Significant experience with virtualization and container technologies (Docker, Kubernetes, etc.) Signification experience with relational databases (MySQL) and NoSQL databases (eg MongoDB) in both administration and querying Significant experience programming and scripting (java/ruby/python/shell/go). Significant experience with source code management tools (git). High level understanding of networking technologies (routing, switching, firewalls, iptables, etc) Experience with bamboo, or other continuous integration build environments. Experience with package management systems (RPM, ruby gems, etc) Experience with Log management tools like SumoLogic, Kibana and monitoring tools like Graphana An strong understanding of SOA and High Availability systems Experience successfully training and mentoring technical personnel Excellent written and verbal communications skills with a track record of improving documentation and processes.

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