Information Communication Technology

2 weeks ago

delhi, India Inductus Full time
JOB TITLE: ICT Technician
Job Location: UNICEF Field Office, Kolkata
Employer: Inductus Limited
Salary: 44,000/- CTC
ICT Technician is accountable for the delivery of effective and efficient first line on-site or remote ICT support services to users in all UNICEF offices. Responsible for diagnosing, resolving, or escalating hardware, software, network, connectivity issues and support audio-visual collaboration systems and liaise with ICT Foundation Team in Kolkata to resolve technical issues in a timely manner. The incumbent provides call documentation and prepares reports on service issues. Supports new staff with basic software orientation in conjunction with Delhi ICT Team.
KEY END-RESULTS
1. Timely support is provided with Laptops, Printers, Smartphones, Sat phones and other hardware
2. Effective support is provided with MS Office 365 and collaboration services: Zoom, Teams, etc.
3. Effective support is provided with Audio-visual collaboration systems and meetings
4. Ensure LAN/Mobile connectivity, including operational state of BCP sites for best performance
5. Assist in managing ICT assets for the office
6. Any other tasks as appropriate and assigned by Operations Manager / Delhi ICT Team
KEY ACCOUNTABILITIES and DUTIES & TASKS
The incumbent will perform the following major duties and tasks and held accountable for key end results.
1.  Timely support is provided with Laptops, Printers, Smartphones, Sat phones and other hardware
•   Provides first line user support for all end-user equipment, on-site at office or staff homes as required or remotely as appropriate
•        Formatting, configuring end-user equipment in conjunction with Delhi ICT Team
·        Provide support with MFPs, scanning, photocopying, printing
•        Install Apps for users in Smartphones including configuration support
•        Ensure all Network equipment are operational and report to Delhi ICT Team on faults
•        Test office Satellite Phones regularly and ensure they are in operational state
•        Keeps the users informed of their calls' status as appropriate
•        Keep Delhi ICT Team staff informed of notable trends, solutions, fixes, delays and other issues
2.      Effective support is provided with MS Office 365 and collaboration services: Zoom, Teams, etc.
•        Support users with Advance features of MS Office applications
•        Support Virtual meetings using Zoom, Teams and other platforms
•        Use Team viewer to remotely avail assistance from Delhi ICT Team on administrative tasks
•        Install authorized software in conjunction with Delhi ICT Team
•        Provide orientation on standard software to new staff
3.      Effective support is provided with Audio-visual collaboration systems and meetings
•        Provide support with Room based Video Conference, manage LCD projectors, Laptops etc.
•        Setup Virtual conferences in conjunction with Delhi Team and conduct them as needed
•        Setup Conference hardware and peripherals including network/LAN connectivity
4.      Ensure LAN/Mobile connectivity, including operational state of BCP sites at the residences of the CFOs or designated staff homes for best performance
•        Provide user support with network connectivity at offices, both WiFi and LAN
•        Liaise with ISPs in conjunction with Delhi ICT Team to trouble-shoot issues
•        Ensure BCP sites have operational WiFi connectivity, regular on-site visit to upkeep setup
•        Support users with Mobile/Data voice services and ensure best possible quality of service
•        Ensure connectivity equipment is in proper operation state with guidance from Delhi ICT Team
•        Train users on Mobile Apps for Virtual Meetings and collaboration
5.      Assist in managing ICT assets for the office
•        Provide periodic report on ICT assets and reconcile items with the database
•        Prepare end-user equipment for disposal as per processes in place which will require formatting the Laptops cleaning UNICEF licensed software
•        Liaise with Delhi ICT Team to ensure timely repair / warranty services
6.      Any other tasks as appropriate and assigned by Operations Manager / Delhi ICT Team
•        Any other ICT or related operational function as assigned by Operations Managers
EDUCATION
•  Completion of Higher Secondary Education/Diploma minimum, supplemented with formal training and certification in 1) Hardware Basics 2) Network Basics 3) Basic and Advanced Software skills covering: Windows, Microsoft Office 365, Zoom, Teams, and Video Conferencing. programming.
•  Diversity dimensions such as disability, gender, ethnicity, SC/ST, rural, local etc. would also be considered if available locally.
Functional Competencies (Required)
•        Computer knowledge: Windows, Word, Excel, Access, Outlook, Power Point, Zoom, Teams, etc.
•        Analysing and Data Visualization
•        Relating and Networking
•        Deciding and Initiating Action
•        Persuading and Influencing
Technical Knowledge
Practical knowledge of computer systems, software, applications, network, data communications, telecommunications, hardware and software installation, service management, end-user assistance, preparation of end-user equipment and documentation in general.
•        Knowledge of Office environment and users
•        Knowledge of Service Desk tools and processes
•        Practices and principles of Service Desk management / protocols
•        Systems roll-out and implementation in the office
•        Practices and principles of systems support
•        Practices and principles of ICT analysis, problem identification and resolution

  • Information Technology Engineer

    1 month ago

    Delhi, India ETAP - Operation Technology, Inc. Full time

    IT Engineer Delhi IndiaAbout our companyWho is ETAP?ETAP (part of the Schneider Electric group) provides market-leading software solutions for electrical systems, from design and engineering to operations and maintenance. Through its integrated electrical digital twin platform, ETAP delivers best-in-class, seamless customer experience and cloud-leveraging...

  • Information Technology Manager

    1 week ago

    Delhi, India moCal Full time

    Company DescriptionmoCal is a successful and profitable company that is revolutionizing the way the world schedules. We are dedicated to providing an elegant and delightful scheduling experience for our customers. Our diverse workforce is passionate about creating a scheduling automation platform that simplifies connecting with others and enhances...

  • Information Technology

    1 month ago

    Delhi, Delhi, India Park Hospital Full time

    Fostering a healthy, safe, and productive work environment and a well-defined positive culture for our employees besides an inclusive, diverse work environment that values our organization's greatest asset, its people, and encourages the empowerment of our staff. Promoting a rewarding work experience that supports the recruitment, hiring, engagement and...

  • Information Technology Sales Consultant

    2 weeks ago

    delhi, India Total Technology Systems Full time

    Job Summary:The IT Sales Representative will be responsible for driving sales growth by identifying new business opportunities, building relationships with prospective clients, and closing deals. Working closely with the sales team, the Sales Representative will promote our products and services, understand customer needs, and provide tailored solutions to...

  • Information Communication Technology

    2 weeks ago

    Delhi, India Inductus Full time

    JOB TITLE:ICT TechnicianJob Location:UNICEF Field Office, KolkataEmployer:Inductus LimitedSalary:44,000/- CTCICT Technician is accountable for the delivery of effective and efficient first line on-site or remote ICT support services to users in all UNICEF offices. Responsible for diagnosing, resolving, or escalating hardware, software, network, connectivity...

  • Information Technology Auditor

    1 month ago

    delhi, India Cholamandalam Investment and Finance Company Limited Full time

    Job Purpose (In a brief, specific one or two- sentence statement, answer the questions: "Why does this position exist?" and "What is it expected to accomplish?")To initiate cyber security and network audit.To safeguard the company’s assets from cyber risk/incidents.Key Accountabilities (List the expected end results or KPIs that the incumbent is expected...

  • Information Security

    1 month ago

    Delhi, India Novac Technology Solutions Full time

    Experience : 6 - 10 yearsLocation : ChennaiWork Mode : Work from OfficeDevise and Enhance the IT Security Policies and Controls.Involving, Educating, Training all the stakeholders on IT Policies.Plan, lead and execute cyber audits/assessments, which include managing the conduct of audit(s) and ensure that they are delivered on time, on budget, to the...

  • Information Technology Auditor Consulting

    1 day ago

    delhi, India Auditsync Full time

    Company DescriptionAt Auditsync, we are committed to providing top-tier consulting and audit for IT systems and applications to help organizations safeguard their digital infrastructure in the areas of Vulnerability Testing, Wireless Security Audit, Mobile Application Security and Source Code Review. We are currently catering to mid term pan India audit...

  • Information Technology Sales Executive

    1 week ago

    delhi, India Tata Recruitment Services Full time

    Role Description This is a full-time on-site role for an Information Technology Sales Executive located in the Greater Delhi Area. The Sales Executive will be responsible for day-to-day tasks such as IT sales, lead generation, account management, and communication. Qualifications IT Sales and Account Management skills Lead Generation and Communication...

  • Information Technology Sales Executive

    1 week ago

    Delhi, India Tata Recruitment Services Full time

    Role DescriptionThis is a full-time on-site role for an Information Technology Sales Executive located in the Greater Delhi Area. The Sales Executive will be responsible for day-to-day tasks such as IT sales, lead generation, account management, and communication.QualificationsIT Sales and Account Management skillsLead Generation and Communication...

  • Information Technology- Intern

    1 day ago

    Delhi, India Hilton Full time

    Information Technology - Intern (FTC) As Information Technology Intern - FTC, you will be responsible for the day-to-day support of IT systems. **What will I be doing?** As an Information technology Intern, you will support the IT Department in its efforts to ensure the quality and delivery of IT systems for both the hotel and its Guests. These efforts...

  • Information Technology Sales Specialist

    2 weeks ago

    Delhi, India ConstaCloud Private Limited Full time

    Company DescriptionConstaCloud Pvt. Ltd. is a product and service-based IT company headquartered in Korba, Chhattisgarh. Established in November 2013, the company currently operates from multiple locations in India. Due to the COVID-19 pandemic, remote work opportunities have been implemented. ConstaCloud focuses on innovation and delivering unmatched value...

  • Information Technology Support Specialist

    1 month ago

    Delhi, India AppsManufactory Software Inc. Full time

    Company DescriptionApps Manufactory Software Inc. is a leading digital solutions provider offering services in Mobile App Development, Website Designing, UI/UX Designing, Custom Software Development, Business IT Consulting, and Digital Marketing. Our commitment to quality, innovation, and customer satisfaction ensures that we are your trusted partner in...

  • Information Technology- Intern

    1 day ago

    Delhi, Delhi, India Hilton Full time

    As Information Technology Intern - FTC, you will be responsible for the day-to-day support of IT systems. **What will I be doing?** As an Information technology Intern, you will support the IT Department in its efforts to ensure the quality and delivery of IT systems for both the hotel and its Guests. These efforts will be fulfilled timely, within budget,...

  • Assistant Manager Information Technology

    3 weeks ago

    Delhi, India timesjobs Full time

    Application Support of point of sale application across all Retail Outlets - Perform POS rollout at new Outlets- Monitor & manage databases.Perform root cause analysis- Be part of the new projects related to point of sale- Understand POS technology stack for any kind of maintenance- Interact/coordinate with users/groups for any functional/operational...

  • Assistant Manager Information Technology

    3 weeks ago

    Delhi, Delhi, India timesjobs Full time

    Application Support of point of sale application across all Retail Outlets - Perform POS rollout at new Outlets- Monitor & manage databases.Perform root cause analysis- Be part of the new projects related to point of sale- Understand POS technology stack for any kind of maintenance- Interact/coordinate with users/groups for any functional/operational...

  • Information Technology Recruiter

    2 weeks ago

    delhi, India Softenger Full time

    Job Title : Talent Acquisition SpecialistLocation : Pune, Sinhgad RoadExperience Level : Mid-level (2-3 years)Responsibilities :Source candidates through various channels, including job boards, social media, referrals, and networking events.Screen resumes and conduct initial interviews to assess candidates' skills, qualifications, and fit for specific...

  • Information Technology Auditor

    3 weeks ago

    Delhi, India Piramal Enterprises Limited Full time

    Individual will be responsible for assessing our IT systems, identifying vulnerabilities, and recommending risk-mitigation strategies. IT auditor plays a crucial role in helping the organization manage IT risks, safeguard assets, and ensure compliance with relevant laws, regulations, and industry standards.Responsible to conduct following audits:IT...

  • Sales Executive

    2 months ago

    Delhi, Delhi, India Mytasker Technologies & Bpo Information Full time

    Job Requirements Job Title: Sales Executive at Mytasker Technologies & BPO Information - Karampura, DelhiCompany Name: Mytasker Technologies & BPO InformationLocation: Karampura, DelhiSalary: INR 20, ,000 per monthQualification: Bachelor's degree in Business or related fieldJob Description:Are you a motivated and customer-oriented individual with a passion...

  • Specialist - IT & Information Security

    1 month ago

    Delhi, India Allianz Technology Full time

    Experience :6 or more years in Enterprise IT with core focus on IAM Technologies line One Identity or similar IAM tools.Experience in One Identity tool (preferred) operations or similar IAM tools.Knowledge of Windows server technologies.Knowledge of Microsoft Active DirectoryKnowledge in DNS, TCP/IP, network technologiesKnowledge in MS-SQL (single and...