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Customer Support Executive

3 months ago

Chennai, India Careerschool HR Solutions Full time
Company Overview

Careerschool HR Solutions is a growing HR Management and Training Consultancy providing professional HR consulting & Recruitment services. We work closely with our clients to understand their needs and help them achieve their growth aspirations. With a focus on candidate's career development and client's growth, we create a sense of inquisitiveness in candidates by showcasing how joining our organization can benefit them.

Job Overview

We are hiring for the role of Customer Support Executive at Careerschool HR Solutions. As a Customer Support Executive, you will be responsible for providing excellent customer service and resolving customer queries and concerns. This is a full-time position based in Chennai, Tamil Nadu, India. We are looking for candidates with less than 1 year of experience, preferably freshers. The selected candidates will join our dynamic team and contribute to our growth.

Qualifications and Skills

Excellent verbal and written communication skills in Hindi and EnglishGood interpersonal skills and ability to build rapport with customersFlexible and adaptable to changing customer needsAbility to work in a fast-paced environment and handle multiple tasksImmediate joiners preferredCustomer service-oriented mindsetStability and commitment to the role

Roles and Responsibilities

Handle customer queries and concerns through various channels such as phone calls, emails, and chatProvide accurate and timely resolution to customer issuesMaintain a high level of professionalism and empathy while interacting with customersUnderstand and adhere to company policies and proceduresCollaborate with internal teams to ensure a smooth and seamless customer experienceDocument customer interactions and provide feedback to improve processesStay updated with product knowledge and industry trendsMeet or exceed customer satisfaction goals

Amazing openings for Hindi Speaking candidates at Chennai location

Any DegreeFreshers also can applyDay shift with rotational week offSalary : Up to 3 LPAGood English & Hindi communication is mandatoryLocation : Karapakkam ChennaiPreferred immediate Joiners

Perks & Benefits:Direct payroll from Reputed Bank