Project Success Specialist

2 weeks ago

Avadi, India Smart Source Full time

Key Responsibilities 1. Technical Expertise · Core Datacenter Technologies: Hands-on experience with servers, storage, virtualization platforms (e.G., VMware, Nutanix), and data protection tools (e.G., Commvault, Veeam, Dell DPS). · Cloud Integration: Basic understanding of hybrid and multi-cloud setups and integration with public cloud platforms like AWS, Azure, or Google Cloud. · Virtualization and HCI: Practical expertise in virtualization (VMware) and exposure to hyper-converged infrastructures (Nutanix). · Data Management: Experience in implementing and managing backup, recovery, and disaster recovery solutions. · Network Security: Knowledge of security frameworks using tools like Fortinet and Checkpoint. · Infrastructure Design: Ability to implement pre-defined architectures and contribute to design discussions. 2. Project Execution · Implementation: Ensure successful delivery of datacenter solutions, meeting project timelines and quality standards. · Documentation: Maintain accurate documentation for implementations, configurations, and customer-specific solutions. · Risk Mitigation: Proactively identify and address potential project risks and issues. · Process Adherence: Follow established methodologies (e.G., Agile, Waterfall) for project execution. 3. Customer Interaction · Technical Assessments: Support pre-sales teams in assessing customer infrastructure and needs. · Customer Support: Provide direct technical support to resolve issues during and after project deployment. · Satisfaction Assurance: Maintain a customer-centric approach to ensure high satisfaction levels through quality delivery and support. 4. Reporting and Metrics · Track and report project performance, including status updates, milestones achieved, and challenges encountered. · Collaborate with team leads to ensure alignment with broader practice goals. 5. Certification and Learning · Pursue and maintain certifications relevant to datacenter technologies (e.G., VMware Certified Professional, Nutanix Certified Professional, Fortinet NSE). · Stay updated on emerging trends in datacenter technologies and best practices. Qualifications - Experience: 5-8 years in datacenter implementation, technical support, or similar roles. - Certifications: VMware Certified Professional, Nutanix Certified Professional, Fortinet NSE, or equivalent certifications. - Education: Bachelor’s degree in computer science, IT, or a related field. Interested Candidates can drop their cv's at Regards Nisha Singh Smart Source

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