Collection Process

4 weeks ago

india JobsPassport Full time
Job Description
A Collection Process Officer in the UAE plays a critical role in managing and overseeing the collection of outstanding debts for a company. This role is vital in maintaining the financial health of the organization by ensuring timely recovery of dues.

Debt Collection:

  • Contact customers via phone, email, or in-person visits to collect overdue payments.
  • Negotiate payment plans and settlements within company guidelines.
  • Ensure timely follow-up on all outstanding debts and maintain accurate records of communications.

Account Management:

  • Monitor assigned accounts to identify outstanding debts and prioritize collection efforts.
  • Analyze customer accounts and financial situations to determine appropriate collection strategies.
  • Update and maintain customer records in the company’s database.

Customer Interaction:

  • Handle customer queries and disputes related to billing and payments.
  • Provide clear and accurate information to customers regarding their accounts.
  • Maintain a professional and respectful demeanor in all interactions with customers.

Reporting and Documentation:

  • Prepare regular reports on collection activities, status of delinquent accounts, and progress towards targets.
  • Document all collection activities and customer interactions accurately and promptly.
  • Assist in the preparation of legal documentation for delinquent accounts when necessary.

Compliance and Policy Adherence:

  • Ensure all collection activities comply with relevant laws and regulations in the UAE.
  • Adhere to company policies and procedures for debt collection.
  • Stay informed about changes in debt collection laws and practices.

Team Collaboration:

  • Work closely with the finance, customer service, and sales teams to resolve outstanding issues and improve collection processes.
  • Provide feedback and recommendations to improve collection strategies and reduce bad debts.

Training and Development:

  • Participate in ongoing training programs to stay updated on best practices in debt collection.
  • Share knowledge and best practices with team members to enhance overall team performance.

Requirements Education: Bachelor’s degree in Finance, Accounting, Business Administration, or a related field.
Experience: Proven experience in debt collection, credit control, or a related role, preferably within the UAE.
Skills:
  • Strong negotiation and problem-solving skills.
  • Excellent communication and interpersonal skills.
  • Ability to handle difficult conversations and manage conflict effectively.
  • Proficiency in Microsoft Office Suite (especially Excel) and familiarity with accounting software.
  • Attention to detail and strong organizational skills.
  • Knowledge of UAE laws and regulations related to debt collection is an advantage.
  • Fluency in English; knowledge of Arabic is a plus.

Benefits Health insurance.
Annual leave and public holidays.
End-of-service benefits as per UAE labor law.
Performance-based bonuses.
Professional development opportunities.

  • Collection Process

    6 days ago

    India JobsPassport Full time

    Job Description A Collection Process Officer in the UAE plays a critical role in managing and overseeing the collection of outstanding debts for a company. This role is vital in maintaining the financial health of the organization by ensuring timely recovery of dues.Debt Collection: Contact customers via phone, email, or in-person visits to collect overdue...

  • Collections-collection Process Review Officer

    3 weeks ago

    India HDFC Bank Full time

    Department- Collections-PRU- Job posted on- Feb 16, 2024- Employee Type- Permanent-Sales Vertical- Experience range (Years)- 0 - N.A.**Group Company**: HDFC Bank Limited **Designation**: Collections-Collection Process Review Officer (219_1702_100140) **Office Location**: Kanjurmarg, Kanjurmarg **Position description**: Sr Collection...

  • Collections-collection Process Review Officer

    3 weeks ago

    India HDFC Bank Full time

    Department- Collections-PRU- Job posted on- Feb 16, 2024- Employee Type- Permanent-Sales Vertical- Experience range (Years)- 0 - N.A.**Group Company**: HDFC Bank Limited **Designation**: Collections-Collection Process Review Officer (219_1394_100140) **Office Location**: Gillanders House, Gillanders House **Position description**: Sr Collection...

  • Collections-collection Process Review Officer

    3 weeks ago

    India HDFC Bank Full time

    Department- Collections-PRU- Job posted on- Feb 16, 2024- Employee Type- Permanent-Sales Vertical- Experience range (Years)- 0 - N.A.**Group Company**: HDFC Bank Limited **Designation**: Collections-Collection Process Review Officer (219_1518_100140) **Office Location**: Dugri (Ludhiana), Dugri (Ludhiana) **Position description**: Sr Collection...

  • Collections-collection Process Review Officer

    3 weeks ago

    India HDFC Bank Full time

    Division- Collections-PRU- Job posted on- Feb 16, 2024- Employee Type- Permanent-Sales Vertical- Experience range (Years)- 0 - N.A.**Group Company**: HDFC Bank Limited **Designation**: Collections-Collection Process Review Officer (219_1032_100140) **Office Location**: Shapoorji Building, Shapoorji Building **Position description**: Sr Collection...

  • Collections-collection Process Review Officer

    3 weeks ago

    India HDFC Bank Full time

    Department- Collections-PRU- Job posted on- Feb 16, 2024- Employee Type- Permanent-Sales Vertical- Experience range (Years)- 0 - N.A.**Group Company**: HDFC Bank Limited **Designation**: Collections-Collection Process Review Officer (219_2695_100140) **Office Location**: Seethammadhara, Seethammadhara **Position description**: Sr Collection...

  • Collections-collection Process Review Officer

    3 weeks ago

    India HDFC Bank Full time

    Department- Collections-PRU- Job posted on- Feb 16, 2024- Employee Type- Permanent-Sales Vertical- Experience range (Years)- 0 - N.A.**Group Company**: HDFC Bank Limited **Designation**: Collections-Collection Process Review Officer (219_1213_100140) **Office Location**: Rukmini Gaon, Rukmini Gaon **Position description**: Sr Collection...

  • Collections-collection Process Review Officer

    3 weeks ago

    India HDFC Bank Full time

    Department- Collections-PRU- Job posted on- Feb 16, 2024- Employee Type- Permanent-Sales Vertical- Experience range (Years)- 0 - N.A.**Group Company**: HDFC Bank Limited **Designation**: Collections-Collection Process Review Officer (219_193_100140) **Office Location**: NIRALA BAZAAR, NIRALA BAZAAR **Position description**: Sr Collection...

  • Collections-collection Process Review Officer

    3 weeks ago

    India HDFC Bank Full time

    Department- Collections-PRU- Job posted on- Feb 16, 2024- Employee Type- Permanent-Sales Vertical- Experience range (Years)- 0 - N.A.**Group Company**: HDFC Bank Limited **Designation**: Collections-Collection Process Review Officer (219_1743_100140) **Office Location**: Sadar, Sadar **Position description**: Sr Collection Officer-Unsecured **Primary...

  • Collections-collection Process Review Officer

    3 weeks ago

    India HDFC Bank Full time

    Department- Collections-PRU- Job posted on- Feb 16, 2024- Employee Type- Permanent-Sales Vertical- Experience range (Years)- 0 - N.A.**Group Company**: HDFC Bank Limited **Designation**: Collections-Collection Process Review Officer (219_703_100140) **Office Location**: JAMSHEDPUR - JHARKHAND, JAMSHEDPUR - JHARKHAND **Position description**: Sr Collection...

  • Collections-collection Process Review Officer

    3 weeks ago

    India HDFC Bank Full time

    Department- Collections-PRU- Job posted on- Feb 16, 2024- Employee Type- Permanent-Sales Vertical- Experience range (Years)- 0 - N.A.**Group Company**: HDFC Bank Limited **Designation**: Collections-Collection Process Review Officer (219_1051_100140) **Office Location**: JAIPUR - VIDHYADHAR NAGAR, JAIPUR - VIDHYADHAR NAGAR **Position description**: Sr...

  • Collections-collection Process Review Officer

    3 weeks ago

    India HDFC Bank Full time

    Department- Collections-PRU- Job posted on- Feb 16, 2024- Employee Type- Permanent-Sales Vertical- Experience range (Years)- 0 - N.A.**Group Company**: HDFC Bank Limited **Designation**: Collections-Collection Process Review Officer (219_1979_100140) **Office Location**: EXHIBITION ROAD-PATNA, EXHIBITION ROAD-PATNA **Position description**: Sr Collection...

  • Collections-collection Process Review Officer

    3 weeks ago

    India HDFC Bank Full time

    Department- Collections-PRU- Job posted on- Feb 16, 2024- Employee Type- Permanent-Sales Vertical- Experience range (Years)- 0 - N.A.**Group Company**: HDFC Bank Limited **Designation**: Collections-Collection Process Review Officer (219_415_100140) **Office Location**: Star Planet-Bhopal, Star Planet-Bhopal **Position description**: Sr Collection...

  • Collections-collection Process Review Officer

    3 weeks ago

    India HDFC Bank Full time

    Department- Collections-PRU- Job posted on- Feb 16, 2024- Employee Type- Permanent-Sales Vertical- Experience range (Years)- 0 - N.A.**Group Company**: HDFC Bank Limited **Designation**: Collections-Collection Process Review Officer (219_2084_100140) **Office Location**: DEVENDRA NAGAR ROAD, DEVENDRA NAGAR ROAD **Position description**: Sr Collection...

  • Collections-collection Process Review Officer

    3 weeks ago

    India HDFC Bank Full time

    Department- Collections-PRU- Job posted on- Feb 16, 2024- Employee Type- Permanent-Sales Vertical- Experience range (Years)- 0 - N.A.**Group Company**: HDFC Bank Limited **Designation**: Collections-Collection Process Review Officer (219_288_100140) **Office Location**: Nachan Road(Balai Com Complex), Nachan Road(Balai Com Complex) **Position...

  • Collections-collection Process Review Officer

    3 weeks ago

    India HDFC Bank Full time

    Department- Collections-PRU- Job posted on- Feb 16, 2024- Employee Type- Permanent-Sales Vertical- Experience range (Years)- 0 - N.A.**Group Company**: HDFC Bank Limited **Designation**: Collections-Collection Process Review Officer (219_1039_100140) **Office Location**: Bank House - Indore, Bank House - Indore **Position description**: Sr Collection...

  • Collections-collection Process Review Officer

    3 weeks ago

    India HDFC Bank Full time

    Department- Collections-PRU- Job posted on- Feb 16, 2024- Employee Type- Permanent-Sales Vertical- Experience range (Years)- 0 - N.A.**Group Company**: HDFC Bank Limited **Designation**: Collections-Collection Process Review Officer (219_1502_100140) **Office Location**: Nikhilesh Palace (Lucknow)-II, Nikhilesh Palace (Lucknow)-II **Position...

  • Collections-collection Process Review Officer

    3 weeks ago

    India HDFC Bank Full time

    Department- Collections-PRU- Job posted on- Feb 16, 2024- Employee Type- Permanent-Sales Vertical- Experience range (Years)- 0 - N.A.**Group Company**: HDFC Bank Limited **Designation**: Collections-Collection Process Review Officer (219_2100_100140) **Office Location**: Jawahar Road - Rajkot, Jawahar Road - Rajkot **Position description**: Sr Collection...

  • Collections-collection Process Review Officer

    3 weeks ago

    India HDFC Bank Full time

    Department- Collections-PRU- Job posted on- Feb 16, 2024- Employee Type- Permanent-Sales Vertical- Experience range (Years)- 0 - N.A.**Group Company**: HDFC Bank Limited **Designation**: Collections-Collection Process Review Officer (219_603_100140) **Office Location**: Dehradun (Mak Plaza), Dehradun (Mak Plaza) **Position description**: Sr Collection...

  • Collections-collection Process Review Officer

    3 weeks ago

    India HDFC Bank Full time

    Department- Collections-PRU- Job posted on- Feb 16, 2024- Employee Type- Permanent-Sales Vertical- Experience range (Years)- 0 - N.A.**Group Company**: HDFC Bank Limited **Designation**: Collections-Collection Process Review Officer (219_1924_100140) **Office Location**: PANIPAT - HARMONY TOWERS, PANIPAT - HARMONY TOWERS **Position description**: Sr...